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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
easy to work
on April 6, 2014
Posted by: pawpaw777
from Midland Texas
All of the questions were easy to understand and easy to work.
What's great about it: I thought it was very easy to work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it's finally done
on April 6, 2014
Posted by: tramnaej
The walk through guide is helpful in being able to quickly include all of the information on the return without having to figure out how to fill out all of the forms individually. I started a new business last year and although my husband has had his own business for years being able to use home and business Turbo Tax makes filing taxes easier when you have so many forms in your tax return.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Helpful
on April 6, 2014
Posted by: ProfKK
from Ann Arbor, MI
Good. Will highly recommend.
What's great about it: Very nice way to walk you through some pretty complicated situation
What's not so great: Doing Business first and not entering income and deductions upfront leaves you guessing--why crate stress.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Proven Track Record
on April 6, 2014
Posted by: JackieRust
from Merced, CA.
I did so much research this year during the tax prep but I really feel like I understand it better. Actually feel better this year than I did last year. That is progress. It is a challenge and a point of pride for me to do this. Your Turbo Tax Program allows me to do this and be reasonably assured of accurate results. Thank you for that.
What's great about it: Many of the questions I had ...had been asked before and so the answers were there with no waiting.
What's not so great: I had lots of research to do but I like to research.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesomeness!!
on April 6, 2014
Posted by: BobKri
from Oklahoma
This is probably about the 10th year or so that I have used TurboTax. It gets better, easier and just more awesome each year. I have not been disappointed! Thank you!!
What's great about it: Thank you! It included everything I needed to enter this year!!
What's not so great: No cons this year - all my forms were addressed and I didn't have to search anything out!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable and easy to work with
on April 6, 2014
Posted by: TaxpayerF
from California
TurboTax has made filing our taxes so much simpler over the last few years. I recommend it to anyone who asks.
What's great about it: Clear and simple - good for folks with simple situations or for those with businesses, rental properties and more
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Useful
on April 6, 2014
Posted by: DrTimG
from Navarre, FL
Overall excellent but should have live advice available for questions such as mine noted under the cons.
What's great about it: Straightforward
What's not so great: Could not enter 1099-misc without Payer EIN which I did not have available so had to enter income under misc
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
GLBT+ State Taxes = Big Headache
on April 6, 2014
Posted by: GLBTandMarried
from Vancouver, WA
Turbotax actually gave me my money back due to the limitations of the state program (Oregon) in dealing with my family tax situation. This is the second time they have had to do so. I appreciate that they eventually give me a refund, but I would greatly prefer they fix the issues. Federal stuff works great, and I hope that one day the state will work well, but right now it's an utter migraine to try to do the taxes and then have to deal with customer support for another couple of hours before they finally realize, nope, it's the program, not me that is the issue
What's great about it: federal product works great
What's not so great: state product not good for people in GLBT situations
Written by a customer while visiting turbotax.intuit.com