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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Edit Problems
on April 6, 2014
Posted by: DrFaux
from Dixie
Previous years were OK. This year VERY difficult to edit capital gains. Very frustrating!
What's great about it: Ultimately works. Nickname doesn't recognize spaces!
What's not so great: Hard to edit entries
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First time Turbo Tax experience
on April 6, 2014
Posted by: chrisg50
from Fairfax, VA
Overall, the Turbo Tax program worked for me and I will use it again next year.
What's great about it: I thought the Turbo Tax program was easy to follow and allowed you to do it yourself if you know how
What's not so great: The electonic fiing processs was long
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Got it done right
on April 6, 2014
Posted by: Labeau2014
from Vancouver, WA
Would not let me E-File
What's great about it: Easy to navigate
What's not so great: Can't change ANYTHING if you make an honest mistake
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Home and Business 2013
on April 6, 2014
Posted by: AlBC
from Casa Grande, AZ
In the past I could see detail reasons for entry's. not so much this year. some of the questions around selling and buying a car for business were worded in a strange way and the system kept asking about my farm income, but i never indicated i had any.
What's great about it: Downloading data from last year
What's not so great: Not as friendly as all the years before
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing how easy taxes can be!
on April 6, 2014
Posted by: xxxDIYTaxmanxxx
from West Bloomfield, MI
Each year hands down always happy I purchase this product. Always a smooth program very user friendly.
What's great about it: Form and function at your fingertips
What's not so great: I have never had a con been a user since 2002
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complex Taxes Made Easy!
on April 6, 2014
Posted by: JEBFarmboy
from Lombard, IL
The upload from prior years makes it so much easier to file each year. Some people hate doing this, but it helps me review the year, and the step-by-step interviewing helps me review everything - just in case I have missed something. I could not be more pleased.
What's great about it: I love the step-by-step questionnaire format. It covers everything in great detail.
What's not so great: I get frustrated with the error review - not always clear what is being asked for, or what is missing - better prompts??
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 6, 2014
Posted by: 567286
from Idaho
Thanks for the better entry of farm assets into the depreciation schedule!
What's great about it: Improved depreciation interview
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Errors in calculations
on April 6, 2014
Posted by: Catsmeow987
from Seattle
Last year I used TurborTax Home/Business addition and spent many hours troubleshooting an error on Form 8829 line 8. Turbo tax was pulling in the wrong number and it turned out to be a glitch but was eventually resolved after hours of back and forth with Help personnel. The correct number was used when filing last year but this year the incorrect data was pulled in and skewed all the numbers. The incorrect data had led to a calc that created an incorrect Carryover amount which showed up on the 2013 numbers and threw everything off. Because it was unclear where the numbers were coming from (they were not data entered by me), it took time to resolve. Because of these issues, TurboTax has lost credibility with me and I don't feel confident about the numbers it produces.
What's great about it: Easy to use
What's not so great: Not transparent enough, can't trace back calculation errors
Written by a customer while visiting turbotax.intuit.com