turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Turbo Tax Works
on April 6, 2014
Posted by: tonkatenniskid
from Minneapolis, MN
This is about my 10th year of using TT. Works well!
What's great about it: Home & Business Handles K-1's Pretty well and did not have to manually override any entries this year.
What's not so great: New nuannces to learn each year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Freelance Multimedia Designer Tax Year 2013
on April 6, 2014
Posted by: dcmultimedia
from Chicago, IL
I love the double check for accuracy and missed responses. I love the ability to look at the actual tax form while filling in my answers. Love the navigation and categorizing making it not so overwhelming for business owners. At least in my case. Love the filing, printing, and signing process. Turbo Tax is very user friendly. I love the auto field input from prior year, very efficient. Not comfortable with the Section 465(d) Carryover. I couldn't delete it. Not sure if I was supposed to. I do like and purchased, this year, the Audit Protection as I am high risk for an audit. I have used Turbo Tax for over six years and I look forward to our future together.
What's great about it: Always updated with current tax laws and still as easy as ever to navigate.
What's not so great: There were a couple things I was confused about and couldn't find help that really answered my question for Illinois.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Thank goodness its finished
on April 6, 2014
Posted by: beachkathy
from Brigantine NJ
I am self-employed and since I do all my own paperwork - I have decided to do my own taxes - hope I am making a good decision about this - but I do think turbo tax walks you through everything
The only problem - I think is the Car Depreciation - I keep forgetting the three letters AUW - or something like that - sorry - should remember but I guess I am tired after going through all my records and doing these taxes
What's great about it: Most of it was pretty easy
What's not so great: Car allowance - - Depreciation - not detailed enough - hope I did it right
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellent Tool - Been using it for years.
on April 6, 2014
Posted by: dugdogs
from Ware MO
Excellent Tool - Been using it for years. If you take your stuff to someone else - ask yourself why. It's rocket science. But then I don't like giving my money to anybody for something I can easily do myself.
What's great about it: Great Tool
What's not so great: Can't really find any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
GREAT FOR MOST BUT NEEDS MORE FOR COMPLEX RETURNS
on April 6, 2014
Posted by: ABIGFAN17
from PHILADELPHIA, PA
MULTIPLE COUNTRY PROVISIONS FOR SCHEDULE K-1 DATA IS VERY COMPLEX AND SHOULD BE STREAMLINED SO AS TO NOT REQUIRE MULTIPLE ENTRIES OF THE SAME INFORMATION. ALSO THE CURRENT PROCEDURE IS NOT HIGHLIGHTED IN THE HELP FUNCTIONS.
ESTIMATED TAX CALCULATIONS FOR SAME AS LAST YEAR ARE BURIED IN THE PROCESS.
SOME OF THE QUESTIONS IN THE STEP-BY-STEP REVERT TO A DEFAULT EVERYTIME ONE REVIEWS THE INPUT WHICH OVERRIDES PREVIOUS INPUTS. THIS MAKES REVIEW OF DATA TIME CONSUMING BY HAVING TO RE-INPUT PREVIOUS ENTRIES.
What's great about it: CARRY FORWARD PROVISIONS FROM PREVIOUS RETURNS
What's not so great: SCHEDULE K-1 PROVISIONS AND ESTIMATED TAX CALCULATIONS
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Edit Problems
on April 6, 2014
Posted by: DrFaux
from Dixie
Previous years were OK. This year VERY difficult to edit capital gains. Very frustrating!
What's great about it: Ultimately works. Nickname doesn't recognize spaces!
What's not so great: Hard to edit entries
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
First time Turbo Tax experience
on April 6, 2014
Posted by: chrisg50
from Fairfax, VA
Overall, the Turbo Tax program worked for me and I will use it again next year.
What's great about it: I thought the Turbo Tax program was easy to follow and allowed you to do it yourself if you know how
What's not so great: The electonic fiing processs was long
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Got it done right
on April 6, 2014
Posted by: Labeau2014
from Vancouver, WA
Would not let me E-File
What's great about it: Easy to navigate
What's not so great: Can't change ANYTHING if you make an honest mistake
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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