 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Amazing how easy taxes can be!
on April 6, 2014
Posted by: xxxDIYTaxmanxxx
from West Bloomfield, MI
Each year hands down always happy I purchase this product. Always a smooth program very user friendly.
What's great about it: Form and function at your fingertips
What's not so great: I have never had a con been a user since 2002
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complex Taxes Made Easy!
on April 6, 2014
Posted by: JEBFarmboy
from Lombard, IL
The upload from prior years makes it so much easier to file each year. Some people hate doing this, but it helps me review the year, and the step-by-step interviewing helps me review everything - just in case I have missed something. I could not be more pleased.
What's great about it: I love the step-by-step questionnaire format. It covers everything in great detail.
What's not so great: I get frustrated with the error review - not always clear what is being asked for, or what is missing - better prompts??
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 6, 2014
Posted by: 567286
from Idaho
Thanks for the better entry of farm assets into the depreciation schedule!
What's great about it: Improved depreciation interview
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Errors in calculations
on April 6, 2014
Posted by: Catsmeow987
from Seattle
Last year I used TurborTax Home/Business addition and spent many hours troubleshooting an error on Form 8829 line 8. Turbo tax was pulling in the wrong number and it turned out to be a glitch but was eventually resolved after hours of back and forth with Help personnel. The correct number was used when filing last year but this year the incorrect data was pulled in and skewed all the numbers. The incorrect data had led to a calc that created an incorrect Carryover amount which showed up on the 2013 numbers and threw everything off. Because it was unclear where the numbers were coming from (they were not data entered by me), it took time to resolve. Because of these issues, TurboTax has lost credibility with me and I don't feel confident about the numbers it produces.
What's great about it: Easy to use
What's not so great: Not transparent enough, can't trace back calculation errors
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
almost
on April 7, 2014
Posted by: 675849
from Hawaii
I just do not like blue on blue
What's great about it: most all
What's not so great: the one thing I did not like was the color chosen for the continue box
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on April 7, 2014
Posted by: TAirington
from Texas
Wanted to see the breakdown on the side of why return or credit would go up or down, not just the lump sum. Ex: you are at a payment of $100 and then it goes down $50.00 once you fill out a deduction section. Although i entered 200 worth of deductions, the overall payment (that is the top center) goes down 50. I would like to see how that calculation is made.
What's great about it: The walk thru, step by step
What's not so great: See breakdown
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fabulously easy
on April 7, 2014
Posted by: danacampchic
from chico, ca
Really like the review section which allows me to be sure that everything is being checked. It was easy, almost fun! Can't believe I said that about taxes. thank you!!
What's great about it: Easy to follow and allowed me to stop and start again
What's not so great: sometimes a little confusing, but review helped
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Turbo Tax
on April 7, 2014
Posted by: TWWayne2
from Berkeley, CA
Finally for 2013 TurboTax got the Capital Loss Carryover process right! This had been a problem starting from 2009, but now seems to be corrected and so this always-easy-to-use software is once again able to fulfill all my needs without causing any necessary re-work/re-filing later on. Also like that TurboTax, alone among the major tax filing software solutions, offers Non-Resident forms for Louisiana -- absolutely required for the other tax filer in my household.
What's great about it: Excellent self-guided, straightforward yet catches all angles, doesn't crash software
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com