turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
almost
on April 7, 2014
Posted by: 675849
from Hawaii
I just do not like blue on blue
What's great about it: most all
What's not so great: the one thing I did not like was the color chosen for the continue box
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Great
on April 7, 2014
Posted by: TAirington
from Texas
Wanted to see the breakdown on the side of why return or credit would go up or down, not just the lump sum. Ex: you are at a payment of $100 and then it goes down $50.00 once you fill out a deduction section. Although i entered 200 worth of deductions, the overall payment (that is the top center) goes down 50. I would like to see how that calculation is made.
What's great about it: The walk thru, step by step
What's not so great: See breakdown
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fabulously easy
on April 7, 2014
Posted by: danacampchic
from chico, ca
Really like the review section which allows me to be sure that everything is being checked. It was easy, almost fun! Can't believe I said that about taxes. thank you!!
What's great about it: Easy to follow and allowed me to stop and start again
What's not so great: sometimes a little confusing, but review helped
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2013 Turbo Tax
on April 7, 2014
Posted by: TWWayne2
from Berkeley, CA
Finally for 2013 TurboTax got the Capital Loss Carryover process right! This had been a problem starting from 2009, but now seems to be corrected and so this always-easy-to-use software is once again able to fulfill all my needs without causing any necessary re-work/re-filing later on. Also like that TurboTax, alone among the major tax filing software solutions, offers Non-Resident forms for Louisiana -- absolutely required for the other tax filer in my household.
What's great about it: Excellent self-guided, straightforward yet catches all angles, doesn't crash software
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Outstanding Tax Software
on April 7, 2014
Posted by: NVM01
from Phoenix, AZ
I'm impressed with the high quality of Turbo Tax. I've noticed improvements being made every year to make it easier to use and make potentially complex rules easy to understand and follow for individual situations. I like the Audit Defense Program--it's a great insurance policy in the event the return is audited.
What's great about it: Ease of use, systematic step-by-step methodology, running tally of refund/payment status, Audit Defense program
What's not so great: Filing procedure for Form 1099-B was a bit confusing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on April 7, 2014
Posted by: AUSO87654
from Arizona
Outstanding product. Does with ease what the Government is consistently unable to do.
What's great about it: Very well done and pretty easy to use, although the IRS seems to have made up more questions with nore difficult answers
What's not so great: Hard to navigate to some spots for review/revision such as extra sales tax for big ticket items.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Tough year for taxes
on April 7, 2014
Posted by: Toughtax
from Oakland, CA
This was one of the most complicated years for taxes for me - first an employee, then a new business on my own, then forming an S corp with a partner - along with all the other little complications. I was able to make sense of it all and calculate things pretty clearly.
I found the printing process at the end a little heavy on paper use, but overall the program was great.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
The only way to fly!
on April 7, 2014
Posted by: Garwa
from Jacksonville, OR
I've been a user of this system since it started and it just gets better and easier each year...or I'm getting smarter?
What's great about it: TurboTax keeps you "in the loop" constantly. The ability to look back to make sure you are on track is perfect.
What's not so great: A couple of minor worksheets issues kept showing as errors no matter how I repaired them.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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