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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Really like using Turboax
on April 7, 2014
Posted by: georgeyas3
from Saratoga Springs, NY
Excellent - Keep it up - I've used TurboTax for over 15-years and wouldn't think of doing my taxes any other way
What's great about it: Walks you through everything
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dependable help.
on April 7, 2014
Posted by: MarkEberly
from International
Thanks. Great programming.
What's great about it: Thorough, comparatively easy.
What's not so great: No cons.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Concise Program
on April 7, 2014
Posted by: DrBurn
from Edgewater, FL
First year filing a return as a Sole Member LLC. Would like to see business expense category "Inventory" renamed and/or reclassified to state cost of goods produced for those who do not carry physical inventory.
What's great about it: Mostly covered all topics
What's not so great: One Topic needs to be renamed
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Worst Year for TurboTax
on April 7, 2014
Posted by: yottabit
from Columbus, OH
The interface is getting clunky. It really needs an overhaul to make going back and forth between pages more intuitive rather than skipping back to the beginning of an entire section.
Furthermore, it wouldn't let me file Ohio because the program had a bug relating to the Ohio SD100ES School District Tax forms saying they weren't ready from the state yet, when even Intuit's own website said they were. Once they *finally* fixed that bug on 3/31, it still didn't allow anywhere to put in the estimated SD100ES payments that had been made; even after I found the place on the forms manually and put in my estimated payments, TurboTax still said I owed the entire amount plus interest from last year's SD100ES which isn't true.
I've used TurboTax for ten years, with a short break using TaxCut for a few years when TurboTax started installing DRM malware on computers. (Once they stopped that practice I went back because I always liked TurboTax better than TaxCut.) However, this year TurboTax has been downright awful to use. If I have any more problems like this for TY2014 I will just switch to TaxCut again.
What's great about it: Beats going through the forms manually
What's not so great: Interface getting clunky, Ohio SD100ES Failure
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Program and it takes the pain out.
on April 7, 2014
Posted by: BillSnow
from FL
I enjoy using TurboTax and it makes sure I cover it all.
What's great about it: Quick succinct
What's not so great: It costs but way less than a paid preparer
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Bad Ommissions by Turbo Tax
on April 7, 2014
Posted by: Rich11194
from NV
No option to apply a refund to next years taxes appeared on the window where you specified what to do with the refund. You could only mail a check to yourself or direct deposit to your bank. You had to go to community help and then struggle through getting to the correct place.
You could not change the amount on the ES forms for printing. You were stuck with what TT calculated. Since Obamacare is wiping out my medical deduction (10% of income disallowed in 2014 versus 7.5% disallowed in 2013); mortgage interest will go down and a large Charity contribution will disappear, my taxes will go up on the same income.
There was no help at all to calculate the minimum required distribution (RMD) for IRAs. Your age is known. The 12/31/2013 val;ue of your IRAs, 401ks and 403bs is known. Turbotax should calculate your RMD and warn you so that tax penalties can be avoided. This is a standard service if you hire an outside agent to do your taxes.
What's great about it: Interview was clearer this year
What's not so great: No clear option to apply refund to next year and change printed ES forms
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Improve Assesability
on April 7, 2014
Posted by: darkdaddy
from East Tennessee
I am legally blind and use a software screen reader called zoom text. I found that my screen reader had difficulty reading the text in turbo tax 2013. I have used this screen reader on other intuit products and have had no problems. I suggest that you improve your acsessability features in Turbo Tax. There is a growing population with visual problems.
What's great about it: Preperation and a quick refund.
What's not so great: Zoom Text 10.1 screen reader did not work well with Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
More Popup Explanations Please
on April 7, 2014
Posted by: wowlfie
from Littleton, CO
I like most everything about Turbo tax except it's handling of IRA pensions and Social Security deductions on my state return.
The total IRA and SS Income reported on my Federal return didn't match the deductions on my State return and no explanation was given for the amount entered.
To find out why I had to delve deep into the state instructions to find that they allow different amounts for different ages.
I think Turbo Tax should have popped up an explanation of why they didn't match.
What's great about it: Walk through
What's not so great: Explanation of State deductions to income
Written by a customer while visiting turbotax.intuit.com