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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Tax Complete
on April 7, 2014
Posted by: francis2132
Tax program very helpful.
What's great about it: Mostly easy to follow
What's not so great: sometimes need more description
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
User Unfriendly
on April 7, 2014
Posted by: maddmolly
from Kalamazoo, MI
If you have to go back, then you have to go through everything you already did to get back to where you started. Took us 3 hours to file this year, usually only take about an hour!! That's going down hill pretty fast!!
What's great about it: have been using for years, no trouble till this year
What's not so great: harder to use, not as "user friendly" as previous years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Professional Grade
on April 7, 2014
Posted by: RobinNC54369
from Lumberton, NC
TurboTax has been 100% accurate by my observations over the last 12 to 15 years. The program guides you through what's needed in logical order. If you aren't careful, you may answer questions in a way that leads you off track, and getting back to the place to make the correction requires knowledge of the tax forms. I recommend printing the state return when trying to understand the state taxes. If you are new to taxes, you should also get the federal forms and instructions, if you want to understand what you're doing, which I recommend.
What's great about it: Accurate
What's not so great: Navagation can be confusing.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
1
on April 7, 2014
Posted by: ADS2014
from Eagle,Colorado
Complex software for working through ever increasingly difficult tax code.
What's great about it: Thorough
What's not so great: Increased Filing Costs
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
until the end
on April 7, 2014
Posted by: susanmcgregor
from Sarasota
it would not validate for emailing - had to switch and print - very inconvenient
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 7, 2014
Posted by: timber360
from colorado
when back tracking thru the step by step, sometimes TT doesn't remember my previous entry and requires I do it again. Entries should be "sticky" until I deliberately make a change.
What's great about it: comprehensive and handles all my financial situations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax 2013 Software
on April 7, 2014
Posted by: Socky
from Phoenix Arizona
The software I purchased identified that I would get one State Return for "free". DID NOT HAPPEN!
I WOULD PREFER TO PURCHASE SOFTWARE THAT IS "ALL INCLUSIVE" IN THE PURCHASE PRICE RELATIVE TO FILING FEES. ETC.
What's great about it: Easy to use
What's not so great: Too many unexpected fees
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Navigate, not an unpleasant task!
on April 7, 2014
Posted by: ChrisO58
from Wallingford, CT
Had some problems with 1009-S form from inheritance. Required multiple searches to find the right answer. Otherwise easy for my business and personal.
What's great about it: Questions in step by step are great
What's not so great: Trouble with some uncommon things; inheritance
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com