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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on April 7, 2014
Posted by: augrad61
from Gulf Breeze ,Fl.
Rebecca in Arkansas was wonderful in helping us. She needs a raise after working with us old folks.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Helpful
on April 7, 2014
Posted by: kgreenie
from Key WEst Fl
The people I talked to on the telephone when I had problems with complex issues (with K-1s) were professional, helpful, tenacious and either gave me definite answers, or they researched it, found definite answers and called me back. I was very impressed. On the other hand, when I typed in a fairly basic question ("Turbo Tax gave me a "standard deduction" of 13,400 for married filing jointly, but on the actual tax form, it says the SD is 12,200 -- why") I didn't come close to getting an answer. On the whole, Ithough, am very impressed with Turbo Tax.
What's great about it: Very good support by telephone.
What's not so great: Difficulty getting answers online.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
worth the time
on April 7, 2014
Posted by: ROCKNKAREN
from Dunndarrach, NC
For those that have time to invest to save your every deserved hard earned dollar instead of giving it away to a income tax preparer I strongly encourage you to take the time to allow the Turbo Tax program walk you through during your available time to get you back all you deserve. Again, it takes some time but worth every moment.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Couldn't have been easier!
on April 7, 2014
Posted by: MiniMark
from Columbia, PA
I have been using Turbo Tax since it was only available in DOS!
Overall, very superior to manually preparing and organizing data. All data from Federal forms is automatically transferred to the State form. Great to have the immediate comparison from the prior year automatically!
Just one (minor) inconvenience: Some form items automatically opened a dialog box to list and total the items, but others did not. When one item is removed from the middle of a list, the remaining items do not automatically move up in the list.
Overall, very superior to manually preparing and organizing data. All data from Federal forms is automatically transferred to the State form. Great to have the immediate comparison from the prior year automatically!
Just one (minor) inconvenience: Some form items automatically opened a dialog box to list and total the items, but others did not. When one item is removed from the middle of a list, the remaining items do not automatically move up in the list.
What's great about it: Faster and easier than ever!
What's not so great: Cumbersome to switch from interview to forms and back again.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
printing
on April 7, 2014
Posted by: paperwork44
from Los lunas , NM
There were some info or pages that I would have wanted to do a right mouse click and print.
There may have been a way, but I could not find it. Only to print a form.
There may have been a way, but I could not find it. Only to print a form.
What's great about it: step by step fill in questions
What's not so great: print snap shot
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on April 7, 2014
Posted by: June15
from Long Island, NY
I have been using Turbo Tax for years and just love the product!
What's great about it: Simple to follow!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy
on April 7, 2014
Posted by: YosemiteGal
from Mariposa, CA
I love TurboTax. Been using it for a long time. It is always easy and I love the fact that it checks my forms and takes me back to errors or questions. Makes ir much easier to be calm when filing. Thank you so much.
What's great about it: It walked me through some pretty complicated forms and made it easy to understand
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax
on April 7, 2014
Posted by: MonaSea
from Phoenix, az
I did not like the new layout. Have used Tubo Tax for many years and I found getting around more difficult than the past.
Written by a customer while visiting turbotax.intuit.com