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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Form View Essential
on April 7, 2014
Posted by: JDan222
from Seattle, WA
I buy the locally running, CD version of TurboTax only because the online version does not have Form View. I need/like to click in to the forms when I'm checking over and tweaking my return. The walkthrough interview style for getting started is just fine but when it comes time to go back, check on things, tweak or add various items that style becomes incredibly tedious. Clicking though the same questions over and over again to get to the right spot. Form View helps with this because you can find the location in the form and simply change a number. But, actually, even this is not perfect--one is never entirely sure that the override isn't messing something else up. The real point here is that I think most people do their taxes in two or three passes and it's those second and third passes that deserve a little more attention as to how they flow. Intuit has the first pass down very nicely, but I think there could be some improvements for those successive passes where one may want to go back to a specific point over and over to run what-if scenarios.
What's great about it: Like the walkthrough on first pass
What's not so great: Don't Like the walkthrough on successive passes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy peasy
on April 7, 2014
Posted by: Henry1860
from Colorado Springs, Co
We love this product. It works and saves tax prep money on the small business returns.
What's great about it: Very easy to use. Thorough & understandable.
What's not so great: Had business income under $600, so no option to input business expenses
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy does it
on April 7, 2014
Posted by: larrytwr
from Houston, TX
I have used Turbo Tax for over ten years and it keeps getting better each year.
What's great about it: Excellent experience with great information and features
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EasyPeasy!
on April 7, 2014
Posted by: BillinSanDiego
from San Diego, CA
This is a very easy product to understand and to use. I have used it for years and it just keeps getting better!
What's great about it: Very, very easy to use
What's not so great: None I noticed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax review
on April 7, 2014
Posted by: Murray66
from Riverwoods Ill.
I much prefer the CD version. The on line version does not have forms mode. I find this very helpful as the tax return is built.
What's great about it: CD version is much better than on line version
What's not so great: On line version does not have forms mode.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 7, 2014
Posted by: augrad61
from Gulf Breeze ,Fl.
Rebecca in Arkansas was wonderful in helping us. She needs a raise after working with us old folks.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Helpful
on April 7, 2014
Posted by: kgreenie
from Key WEst Fl
The people I talked to on the telephone when I had problems with complex issues (with K-1s) were professional, helpful, tenacious and either gave me definite answers, or they researched it, found definite answers and called me back. I was very impressed. On the other hand, when I typed in a fairly basic question ("Turbo Tax gave me a "standard deduction" of 13,400 for married filing jointly, but on the actual tax form, it says the SD is 12,200 -- why") I didn't come close to getting an answer. On the whole, Ithough, am very impressed with Turbo Tax.
What's great about it: Very good support by telephone.
What's not so great: Difficulty getting answers online.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
worth the time
on April 7, 2014
Posted by: ROCKNKAREN
from Dunndarrach, NC
For those that have time to invest to save your every deserved hard earned dollar instead of giving it away to a income tax preparer I strongly encourage you to take the time to allow the Turbo Tax program walk you through during your available time to get you back all you deserve. Again, it takes some time but worth every moment.
Written by a customer while visiting turbotax.intuit.com