Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy peasy
on April 7, 2014
Posted by: Henry1860
from Colorado Springs, Co
We love this product. It works and saves tax prep money on the small business returns.
What's great about it: Very easy to use. Thorough & understandable.
What's not so great: Had business income under $600, so no option to input business expenses
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy does it
on April 7, 2014
Posted by: larrytwr
from Houston, TX
I have used Turbo Tax for over ten years and it keeps getting better each year.
What's great about it: Excellent experience with great information and features
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EasyPeasy!
on April 7, 2014
Posted by: BillinSanDiego
from San Diego, CA
This is a very easy product to understand and to use. I have used it for years and it just keeps getting better!
What's great about it: Very, very easy to use
What's not so great: None I noticed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax review
on April 7, 2014
Posted by: Murray66
from Riverwoods Ill.
I much prefer the CD version. The on line version does not have forms mode. I find this very helpful as the tax return is built.
What's great about it: CD version is much better than on line version
What's not so great: On line version does not have forms mode.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 7, 2014
Posted by: augrad61
from Gulf Breeze ,Fl.
Rebecca in Arkansas was wonderful in helping us. She needs a raise after working with us old folks.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very Helpful
on April 7, 2014
Posted by: kgreenie
from Key WEst Fl
The people I talked to on the telephone when I had problems with complex issues (with K-1s) were professional, helpful, tenacious and either gave me definite answers, or they researched it, found definite answers and called me back. I was very impressed. On the other hand, when I typed in a fairly basic question ("Turbo Tax gave me a "standard deduction" of 13,400 for married filing jointly, but on the actual tax form, it says the SD is 12,200 -- why") I didn't come close to getting an answer. On the whole, Ithough, am very impressed with Turbo Tax.
What's great about it: Very good support by telephone.
What's not so great: Difficulty getting answers online.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
worth the time
on April 7, 2014
Posted by: ROCKNKAREN
from Dunndarrach, NC
For those that have time to invest to save your every deserved hard earned dollar instead of giving it away to a income tax preparer I strongly encourage you to take the time to allow the Turbo Tax program walk you through during your available time to get you back all you deserve. Again, it takes some time but worth every moment.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Couldn't have been easier!
on April 7, 2014
Posted by: MiniMark
from Columbia, PA
I have been using Turbo Tax since it was only available in DOS! Overall, very superior to manually preparing and organizing data. All data from Federal forms is automatically transferred to the State form. Great to have the immediate comparison from the prior year automatically! Just one (minor) inconvenience: Some form items automatically opened a dialog box to list and total the items, but others did not. When one item is removed from the middle of a list, the remaining items do not automatically move up in the list.
What's great about it: Faster and easier than ever!
What's not so great: Cumbersome to switch from interview to forms and back again.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com