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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
State Tax Section for GA
on April 7, 2014
Posted by: HClay
from Hahira, GA
GA Form 500 Estimated Tax for 2014: not too much guidance on this section. I still do not understand why we had to pay nearly $1700.00 on Georgia Form 500. I just rounded line 25. If more of the "Explain This" was included, this would have helped me to better understand. If you are a Tax Lawyer or CPA then at that level, its understandable. For a everyday person like myself, walk me through the process so I will know why I'm doing what I'm doing.
What's great about it: Federal Part was easy.
What's not so great: Turbo Tax very vague for novice on GA Form 500
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to change - no one does it right in one time
on April 7, 2014
Posted by: krazykarl
from garden city, ny
great product thanks a million even though its not quite my refund
What's great about it: every year done in less time
What's not so great: states are still hard to understand when filing two
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 7, 2014
Posted by: Chauhan
I don't know how else I would have gotten my TAXs done.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ouch, I had more to pay!
on April 7, 2014
Posted by: CPH123
from Dunnellon, FL
I have used Turbo-Tax for a number of years and find it simple to use. Because I collect my data through the year, it is easy to input the entries and also easy to review. I use both the guided interview and the direct access to forms. Since I am retired but also have self-employment income, the return is somewhat complicated. I can complete all the entries in a couple of entries (bringing information forward from last year) and then it is a matter of checking and verifying input to see if it is complete and accurate. I used to do the returns manually and dreaded the hours long process of filling in the forms, looking up definitions and calculations required. Turbo-Tax is a breeze in comparison and well worth the small expense. Thank you for helping simplify my life.
What's great about it: The step=by-step interview, simple directions
What's not so great: When one sub step is finished, the program goes back to the beginning of the list - cumbersome
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 7, 2014
Posted by: NorwichNorfolk
from California
Some of the explanations are not clear. Too ambiguous.
What's great about it: Easier than filling in forms by hand.
What's not so great: Every year we lose data and need to start again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why I use Turbo Tax
on April 7, 2014
Posted by: Noring
Turbo-Tax touches on every aspect of your income and expenses - nothing can be missed!!!
What's great about it: Very knowledgeable
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Fed program good, States confusing
on April 7, 2014
Posted by: tarjj
from Northwest
Fed program is good and would recommend it to others, even those who have a fairly complicated return. However, for the past 3-4 years I've had problems with the State program which can be confusing and have actually taken me significantly more time (trying to figure out stuff) than the data input for the Federal program. Even the TurboTax support personnel, who were as helpful as they could be, recognized that the several problems I've had were related to the software.
What's great about it: Fed program intuitive with good support
What's not so great: Past 3-4 years State programs frustrating
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax Makes It Easy!
on April 7, 2014
Posted by: Enthusiasm
from Elon, North Carolina
Turbotax is so user friendly and accounts for everything. It's like having a personal CPA in your home. Due to the content being so thorough, it has also taught me additional knowledge which is so helpful.
What's great about it: The program and its sequence is so logical. Saves time by enabling customer to import data from investment sales.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com