turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
on April 7, 2014
Posted by: williammarycoll
from Independence, MO
The individuals that hepled us and gave the advice was good.
When trying to file it was a little confusing to go to the menu and I didn't know that I had to go out of what I was doing.
I was a little afraid that I would loss everything.
It was great to give the information and then you transported it to the correct form. Thanks. Yes I will use program again next year. This is my second year of using Turbo Tas before i did it paper and pencil.
What's great about it: Keeps information from one year to the next. Lets you know that to do next and keeps everything in order.Thanks
What's not so great: A certain form caused as a few problems and was finally told to remove it.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax Software 2013
on April 7, 2014
Posted by: Charismatic
from New Jersey
Turbo Tax should make an effort to post answers (from tax professionals)to some of the questions that have no comments from the Community.There should also be more set up instructions for first time Turbo Tax Software users.
What's great about it: Customer friendly after you get through numerous hurdles as a first time user.
What's not so great: Problems with set up & connection.The Community had no answers for some of my questions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 7, 2014
Posted by: NubsSHG
from Wisconsin
We had to pay this year for the first time in decades but that wasn't the fault of TurboTax. In fact, I know that TurboTax helped me reduce our tax liability by the maximum amount.
What's great about it: TurboTax takes all the worry out of computing & filing taxes. The audit protection is very reassurring.
What's not so great: I can't really think of anything. TurboTax rocks!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Simplified my life
on April 7, 2014
Posted by: mule1950
from Texas
Does a good job of supporting all tax topics and placing Info on proper forms and keeps the process organized and flowing.
Fast, responsive flowing from form to form.
However that standard is not maintained in handling Oil and Gas Royalties. the first issue is selecting the appropriate TurboTax version - Do I need Premier? Do I really need Home and Business? Would Deluxe do it? In the fluff of the selections matrix there is no mention of Oil and Gas Royalties, so I bought Home and Business and it supported filing 1 (One) Schedule E form as a business (the only business activity I have). I would think it could be easier and simpler.
What's great about it: Imports last years returns; Imports Investment account activity;
What's not so great: Poor handling of Oil and Gas Royalties
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is terrific!
on April 7, 2014
Posted by: CarolNov
from Acworth, GA
I am so happy with Turbo Tax. I used to try and do my taxes with no help. It was so hard. I did not understand the terminology the IRS used. With Turbo Tax, the questions were in plain English that I could Understand. I entered all of my information without my head exploding. Yay!!
What's great about it: made doing taxes easy by puting things in "English" instead of complicated jibberish.
What's not so great: Can't think of any.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
State Tax Section for GA
on April 7, 2014
Posted by: HClay
from Hahira, GA
GA Form 500 Estimated Tax for 2014: not too much guidance on this section. I still do not understand why we had to pay nearly $1700.00 on Georgia Form 500. I just rounded line 25. If more of the "Explain This" was included, this would have helped me to better understand. If you are a Tax Lawyer or CPA then at that level, its understandable. For a everyday person like myself, walk me through the process so I will know why I'm doing what I'm doing.
What's great about it: Federal Part was easy.
What's not so great: Turbo Tax very vague for novice on GA Form 500
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
easy to change - no one does it right in one time
on April 7, 2014
Posted by: krazykarl
from garden city, ny
great product thanks a million even though its not quite my refund
What's great about it: every year done in less time
What's not so great: states are still hard to understand when filing two
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 7, 2014
Posted by: Chauhan
I don't know how else I would have gotten my TAXs done.
Written by a customer while visiting turbotax.intuit.com
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