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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Helpful, trusted product; We've used for years!
on March 29, 2014
Posted by: FReedOne
We are somewhat old fashioned and used to doing our taxes (the long forms) with pencil and paper, gaining a full understanding of what information was needed in various sections and on various lines and how the information provided was being computed to result in our final taxes owed (resulting in either additional payment needed or a refund being returned). We started using TurboTax approximately five years ago; and, in time, have grown to trust the product. At times, it is still a bit uncomfortable merely answering the questions, trusting that behind the scenes the program is inserting the correct information into the correct places and computing correctly. A MAJOR advantage is that once you use TurboTax, personalized information can be transferred into subsequent years from the previous tax year TurboTax files and a comparison of the two years is provided. We also appreciate, and purchase, the TurboTax Audit Defense.
What's great about it: Makes filing a breeze ~
What's not so great: Answering questions doesn't always allow for full understanding of behind the scenes computations.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Home & Business
on March 29, 2014
Posted by: BoulderMilan
I have been using TurboTax for many years and have been happy with its performance.
What's great about it: consistently good and reliable
What's not so great: none that I can see
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax 2013
on March 29, 2014
Posted by: majamaigi
It is ok, but I needed answers to several situations but there is no person to write or speak that would explain an answer.
What's great about it: Good guidance
What's not so great: If I have a question there is nobody to talk to...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy
on March 29, 2014
Posted by: jlbergie
I was hesitant about using Turbo Tax and now that I finished and filed my return I am happy I did. Turbo Tax is much easier than I expected!
What's great about it: links to IRS publications
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quite easy condering
on March 29, 2014
Posted by: DGerdes
I wish there was a little more assistance, especially in the state returns, allocating between states and what income and deductions are supposed to be applied where? I always feel like Im guessing.
What's great about it: What question asking process
What's not so great: Need more detail in help area
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Tax Returns
on March 29, 2014
Posted by: Muddy2
Fix the problem with transmission. If I hadn't read on the community blog to take out the CD from my Mac, restart, do the updates & then transmit, I would have still been there.
What's great about it: The body of the program was excellent as it has always been. I have used Turbo Tax for at least the last 10 years.
What's not so great: E-filing was not good this year. Saved only by comments on the community blog.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Professionally Prepred Giving Peace of Mind
on March 29, 2014
Posted by: Mycg
The Home & Business program is outstanding:
1) Imports information from previous year's return
2) Verifies information carried over and allows you to select previous year's items applicable to the current year.
3) Shows refund or balance due as you go along
4) Asks questions to determine forms needed to complete the return
5) Behind the scenes items such as the TAX HISTORY REPORT showing up to five years
6) I found the program easy to use and very INTUITive
1) Imports information from previous year's return
2) Verifies information carried over and allows you to select previous year's items applicable to the current year.
3) Shows refund or balance due as you go along
4) Asks questions to determine forms needed to complete the return
5) Behind the scenes items such as the TAX HISTORY REPORT showing up to five years
6) I found the program easy to use and very INTUITive
What's great about it: Asked questions to determine only the forms needed
What's not so great: Completes everything too quickly - I had a HONEY DO LIST afterwards
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Buggy
on March 29, 2014
Posted by: SatishK
I am not confident if the turbo tax is doing the right thing. I finished entering all the numbers; then I was correcting some minor errors and the amount of tax due varies wildly by thousands as - scary
ESPP calculation was different before and after I downloaded some updates - ESPP tool was changed this tax year and is also buggy
What's great about it: step by step guidance, error check, instant tax calculation at the top
What's not so great: buggy
Written by a customer while visiting turbotax.intuit.com