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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Deduction problems
on April 7, 2014
Posted by: Mike186
from Clinton Township,MI
Every year the same problem occurs. Divorced parents. Each claims child care deductions and pay for their own child care. But every year one of us can not claim the deductions and efile because it says that child's SS# had already been used. True it has but have both paid child care for that child. Then I have to mail it in every year. I understand only one parent can claim the child deduction but both should be able to claim the child care. Who ever finishes their taxes second always has a problem when you go to e file them. You end up having to mail them in.
What's great about it: Ease of input
What's not so great: Child care deduction problem
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great program!
on April 7, 2014
Posted by: mattpa
from festus mo
saved me a ton of time and sooo simple to use!!! thanks turbo tax!
What's great about it: easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
April 7th Done!!
on April 7, 2014
Posted by: L80nRedvette
from Asheville, NC
I have used TurboTax for about ten years. This year, the printing process changed resulting in opening other programs to print. Initially, my computer was set incorrectly, and a call on 4-6-2014 resulting in many hours of assistance resolved the problem. Alicia and Jody were FABULOUS!!! The phone call dropped when Jody was assisting, but a quick email from her with the incident number allowed me to continue without repeating the entire problem to Alicia, who resolved the issue completely and with great patience. My sincere thanks and compliments to both girls, "give them a raise"..... As for a change in the program, I was lost at first with input of "New Business" as I already own rental property and almost doubled my information until I realized the change. Thank you for your interest in your customers views.
What's great about it: The help operators
What's not so great: Prefer starting "Personal Info" first
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Home and Business Software
on April 7, 2014
Posted by: jjp3942
from Dallas, TX
I have been using this software for many years and each year it gets easier and easier to use.
What's great about it: Absolutely the greatest thing since sliced bread
What's not so great: Nothing to report
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Refund
on April 7, 2014
Posted by: Alfra
Each year turbotax finds a way to make the product more user friendly
What's great about it: Guidance with data entry
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Good and friendly software
on April 7, 2014
Posted by: jose4595
from Houston
This software lead me and guided me through the process like a small kid guided by his father
What's great about it: Check everything with great detail
What's not so great: No cons
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Use it every year!
on April 7, 2014
Posted by: Bonski
from Banning, CA
This customer did not provide a text review.
What's great about it: Fast, easy to understand. Been using TurboTax for years now.
What's not so great: There are a few issues I always run into but I always figure it out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick & Efficient
on April 7, 2014
Posted by: Mike211111
from North Idaho
This is the 4th time I have used the product and overall I am quite sold or else I would not have returned.
What's great about it: Good for what it does but should include the business for more than 1 employee
What's not so great: Don't understand why i need turbo home &business and also an additional business
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com