Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Recently retiired
on February 1, 2014
Posted by: ml2151
from Broken Arrow, OK
Recently retired and started a business and the help was very clear and made it easy to file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best way to get things done!!!
on February 1, 2014
Posted by: AmericaA
from Rocky Mount NC
I was a little skeptical about doing my paperwork myself, but Turbo Tax helped me from the beginning to the end to have things done right, Thanks Turbo Tax!
What's great about it: Is very self explanatory, I love it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
complicated made simple
on February 1, 2014
Posted by: mrgoben
from Heiskell, TN
I have really appreciated Turbo Tax these past few years. Being to just answer questions, and input information has been a real joy compared to past years. I am almost sorry that I won't have to pay any tax for 2014; and thus the Turbo Tax again.
What's great about it: not needing to study pages of tax instructions/guides
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on February 1, 2014
Posted by: KimmieQ
from Tualatin, Or
Great experience- no problems.
What's great about it: Calculatins quickly
What's not so great: Need a generalized list of things to have handy in order to prepare!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is the best
on February 1, 2014
Posted by: mocapps
from Moreno Valley, CA
I've been using turbotax for years. I think it's great.
What's great about it: Ease of use
What's not so great: A little lengthy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as satisfied as usual
on February 1, 2014
Posted by: Gord717
from Seattle
I'm a big fan of TubroTax, but this year;s online version felt clunkier than usual. Also, I had a 1099 C on rental property, and TurboTax couldn't deal with it and wasn't very helpful in giving me hints other than tell me to see a tax expert .
What's great about it: Works great for most of my needs
What's not so great: Dealing with 1099C
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I did my taxes in just 4.5 hours!
on February 1, 2014
Posted by: dereknliza
from Hartford, WI
Nice program. It took me to the Intuit FAQ's when I had a question and each and every time I asked I got a clear and concise answer. I hate paying a state e-filing fee. Who charges that? Intuit or my state? Make it free e-file for state. I like that my audit risk was at the lowest on the bar it could go after Turbo Tax rechecked my return for errors. It also needs to explain better how to enter the lines for Casualties like the hail damage my roof received. It was confusing to know what to enter where I had to study and error repair at end anyway.
What's great about it: I can do them at my leasure, have glass of juice, pause and shovel the sidewalk, keep all my personal documents at home
What's not so great: Turbo tax could have inserted some data automatically for me but made me dig thru last years return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SUPERCHARGED!!!
on February 1, 2014
Posted by: TTIME14
from SACRAMETO, CA
QUICK FAST AND ACCURATE! DID IT IN ONE NIGHT. ASKS FOR ALL THE INFORMATIONS I WOULD NEED. GREAT JOB TURBO TAX!
What's great about it: QUICK FAST AND ACCURATE!
What's not so great: ADDITIONAL FORMS THAT WE CAN CLICK ON THEM AND FILL OUT
Written by a customer while visiting turbotax.intuit.com