turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
Very Good but there are alternatives
on September 15, 2014
Posted by: QuickDrawArchit
I would like to see how the information I am inputting is changing the amount of taxes owed or refund. The program does that to a certain extent but there are expenses you can input which will not change your return because you are taking a standard deduction. If you did your previous year in Turbo Tax it will import your previous year. I could be wrong but I do not think it will import information from Quickbooks.
What's great about it: Guides you through your return.
What's not so great: Costs more than some competitors.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Improves every year, but there are a few glitches
on September 15, 2014
Posted by: Twiggy1954
In the early years, I wasn't sure of the value of Turbo Tax, but as tax laws have become more complicated, and my investment companies now provide downloaded data to populate Schedule C, this software has become an essential tool for me. This year, the main glitches I ran into had to do with 1) the software not letting me change my mind about whether to depreciate something, and 2) when I had to delete the depreciation form to fix #1, I wanted to bring up a clean copy of the form for some other items and it was not easy to do this. I ran out of time (my fault, of course) and had to leave a deduction off. Oh, well. If I get audited, at least I will have some deductions to add back to any amended return.
What's great about it: Recalculates almost everything automatically
What's not so great: After deleting a form, we need an easy way to insert a new, blank version of it.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
East Peasy
on September 15, 2014
Posted by: ernieB2
Used Turbo Tax for 10 yrs now. Never an issue they didnt fix
What's great about it: simple
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
turbo tax
on September 15, 2014
Posted by: Monkpinter
saving return as real pdf is a pain
What's great about it: ok to use
What's not so great: 2012 turbo tax copy of return will not print or open
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Not satisfied at all!
on September 14, 2014
Posted by: Tired222
Program checked return, set up for efile, payed the exorbinate fees and as it started to transmit the program asked about an entry and changed the amount due. Money was sent but now it is incorrect!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax good news
on September 14, 2014
Posted by: dollardan
allowed me to work on tax issues with good reference lookup assistance
What's great about it: thorough program for completing taxes
What's not so great: intro screens not necessary - take me right to the data entry screens
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
2013 INDIVIDUAL TAX PROGRAMS
on September 14, 2014
Posted by: VERYGABBY
NEED TO BE ABLE TO HAVE REFUND DEPOSITED TO BANK
NEED TO GO ON TO NEXT SUBJECT, INSTEAD OF BACK TO THE GENERAL SECTION
NEED "UPDATE" ONLY TO HIGHLITE IF THERE IS AN ENTRY
NEED TO REVIEW SECTIONS AS YOU GO ALONG, NOTJUST AFTER ALL IS ENTERED-WITH AMOUNTS SHOWN
NEED A BACK ARROW THROUGHOUT PROGRAM, SO YOU
AREN'T JUST OUT OF TURBO TAX, WHEN YOU WANT TO SEE OTHER TAX FILES OR WHATEVER
What's great about it: GOOD PROGRAM
What's not so great: NEEDS SHORTCUTS FOR CONFIDENT USERS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
My tax return 2013
on September 14, 2014
Posted by: Chas315
We have been using this product for over 15 years+ and have been consistently pleased with our returns.
What's great about it: Great finder of deductions
Written by a customer while visiting turbotax.intuit.com
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