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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy once again
on April 7, 2014
Posted by: rmccullough28
from Des Moines IA
I've used TurboTax for years. It's easy to use and fast to complete. By automatically inputting everything from the year before, it saves tons of time in research and error correction.
What's great about it: TurboTax is easy to use. Just follow the steps.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tax preparation software!
on April 7, 2014
Posted by: Kenyardi
from New Jersey
I have used Turbo Tax for years and it has been extremely easy to use.
What's great about it: Ease and guide you through it method
What's not so great: Cost of adding additional states
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo-Charged
on April 7, 2014
Posted by: N1cky
from Brooklyn, NY
Whenever I realized I left out a deduction such as another charitable contribution, navigating back to the screen where that item is entered is difficult. Also, when navigating forward to go back to where I was, I had to repeat too many steps to get there.
Many of the NY refundable credit claim forms, such as IT-241, are not electronic, so they prevent the NY return from being filed electronically if the taxpayer wants the refund. IT-241 should be electronic since NY requires all fuel oil to contain bio-fuel. All taxpayers who heat with oil in NY are elegible for that credit, so they shouldn't be prevented from e-filing if they want to claim it.
What's great about it: The interview asks everything.
What's not so great: Navigating backwards is difficult. NY Form IT-241 isn't electronic
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic Refund
on April 7, 2014
Posted by: Maverick17
from Fort Wayne, Indiana
Way easier and better than Tax Cut.
What's great about it: Easy to understand and follow
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Saved me money
on April 7, 2014
Posted by: NewTurboUser14
from Amherst, OH
Although most everything was clearly written, some windows were a bit confusing and I though some extra help could be provided such as definitions for terms that the average user may not understand.
What's great about it: step by step, easy, and written with a reasurring tone
What's not so great: could not print screens, some confusing instructions
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Rocked My refund
on April 7, 2014
Posted by: Puppylover
from Fairfax, VA
I have been using TurboTax for many years and I love it. I will continue to use this software for my tax return.
What's great about it: Help me a lot
What's not so great: Need more tax guide and examples
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Tax Prep & File
on April 7, 2014
Posted by: Judget
from Las Vegas, NV
I have used Turbo TAX for years. This year was the best. Even though I have a small business and some K1s to add to the return, preparation was easy, efficient and e-filing was fast and accurate. I will always use Turbo Tax.
What's great about it: Accurate fast and clean
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Finally slogged thru it
on April 7, 2014
Posted by: kittenz
from Canada, KY
There aren't enough choices in some of the drop-down menus. For instance, I could have claimed my first cousin, who lived with me & whom I provided full support for the entire year, as a dependent/relative. But "cousin" was not given as an option in the relative relationship list. And Turbo Tax phone support was not able to answer all of my questions. They offered to refer me to a PAID tax consultant
What's great about it: TTax is much easier to use than other tax prep software
What's not so great: Filing 1 state return should be FREE with paid software!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com