 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Used for years
on April 8, 2014
Posted by: FLBob2014
from Florida
I have used Turbotax for several years. I use Home and Business as I file a Schedule C and through it is a time-intensive process, TurboTax walks me through every aspect of the Schedule C as well as other tax areas. I used an accountant several times before using TurboTax, but don't really think the results were any better with an accountant, but the cost was much higher.
What's great about it: Easy to use, comprehensive
What's not so great: Minor - Too many forms created for printouts
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Works great, most of the time
on April 8, 2014
Posted by: Marcus75
Turbotax support was great, however, and helped walk me through each error.
What's great about it: Works great unless it doesn't
What's not so great: Fixing erros has been v time consuming
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My GoTo Tax Service
on April 8, 2014
Posted by: MCHtex
from Texas
I really LOVE, LOVE, LOVE TurboTax. I used other software once and quickly came back to TurboTax the next year. The software makes it easy to follow all the steps and guidelines, especially with complicated taxes like a small business and rental property. I always feel I am getting the maximum deductions and credits allowed, and appreciate the ease of e-filing. The only con - I sold a business vehicle this year and had an error show up in the filing. The "help" was a little complex in language, so I wasn't quite sure what to do until I asked a real person. It was easy to fix once I figured it out, but it would have been less frustrating to have clearer instructions on what was wrong. Small problem, though. I'll definitely use TurboTax again next year!
What's great about it: Helpful questions, easy to follow and backtrack
What's not so great: Errors in filing sometimes hard to figure out how to correct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not too smooth!
on April 8, 2014
Posted by: janiehorse
from Wisconsin
Have used Turbotax for 5 years and never had trouble before. Couldn't get it to file electronically even though I had installed the latest updates I was said to lack. Did some poking around and found I had to delete the Trash on my Mac, then restart it. That did work, but it was more trouble than I've ever had with Turbotax. Will think long and hard next year as to whether to purchase it or look at alternatives.
What's great about it: Easy to calculate by entering numbers
What's not so great: Trouble transmitting electronic return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 8, 2014
Posted by: JIMYOUNG
from BOWIE MD.
gets better every year..you geeks are great...smooth tax prep with your guidance!!
What's great about it: easy...guide
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AMAZING!
on April 8, 2014
Posted by: AUTiger2014
from Montgomery, AL
Makes reporting state and federal taxes so easy and fast...plus, much cheaper and easier than using a paid preparer!
What's great about it: so easy and user friendly
What's not so great: nothing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax not so go as it was.
on April 8, 2014
Posted by: DonCP
from League City, Texas
I have been a long time user of Turbo Tax. It has always performed flawlessly until this year. It dropped down loaded data consistently and had to enter by hand to correct.
On a couple of occasions it would not let be update data
unless I viewed the form directly.
unless I viewed the form directly.
This was very frustrating.
What's great about it: Plenty of help, All Tax forms in there
What's not so great: Buggy Software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing-- really!
on April 8, 2014
Posted by: rogerdebris
from Los Angeles, Ca
Every year I shudder at the idea of doing taxes, and every year I'm surprised at how well put together and useful Turbo Tax is. We have four (!) businesses in my family that I have to deal with, four home office write offs, etc. I had NO clue how to even start to approach this, but Turbo Tax calmly and simply took me along, step by step, anticipating all my questions and offering answers before I had even been able to articulate what was confusing me. Truly masterful. I have only one complaint but, for me, it's pretty important: There is no mac version of their excellent Turbo Tax business program. We have to use that to do one of our businesses (S corporation) so ever year I need to sneak into my son's room while he's at school and use his gaming computer. This is not such a terrible thing except that it limits my ability to have Turbo Tax import all of our quickbooks and other information. It's absurd that they still don't support Mac. That aside, I love the program.
What's great about it: Just about everything works as it's supposed to!
What's not so great: No Mac support for business Turbo Tax
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com