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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Not too smooth!
on April 8, 2014
Posted by: janiehorse
from Wisconsin
Have used Turbotax for 5 years and never had trouble before. Couldn't get it to file electronically even though I had installed the latest updates I was said to lack. Did some poking around and found I had to delete the Trash on my Mac, then restart it. That did work, but it was more trouble than I've ever had with Turbotax. Will think long and hard next year as to whether to purchase it or look at alternatives.
What's great about it: Easy to calculate by entering numbers
What's not so great: Trouble transmitting electronic return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 8, 2014
Posted by: JIMYOUNG
from BOWIE MD.
gets better every year..you geeks are great...smooth tax prep with your guidance!!
What's great about it: easy...guide
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AMAZING!
on April 8, 2014
Posted by: AUTiger2014
from Montgomery, AL
Makes reporting state and federal taxes so easy and fast...plus, much cheaper and easier than using a paid preparer!
What's great about it: so easy and user friendly
What's not so great: nothing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax not so go as it was.
on April 8, 2014
Posted by: DonCP
from League City, Texas
I have been a long time user of Turbo Tax. It has always performed flawlessly until this year. It dropped down loaded data consistently and had to enter by hand to correct.
On a couple of occasions it would not let be update data
unless I viewed the form directly.
unless I viewed the form directly.
This was very frustrating.
What's great about it: Plenty of help, All Tax forms in there
What's not so great: Buggy Software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is amazing-- really!
on April 8, 2014
Posted by: rogerdebris
from Los Angeles, Ca
Every year I shudder at the idea of doing taxes, and every year I'm surprised at how well put together and useful Turbo Tax is. We have four (!) businesses in my family that I have to deal with, four home office write offs, etc. I had NO clue how to even start to approach this, but Turbo Tax calmly and simply took me along, step by step, anticipating all my questions and offering answers before I had even been able to articulate what was confusing me. Truly masterful. I have only one complaint but, for me, it's pretty important: There is no mac version of their excellent Turbo Tax business program. We have to use that to do one of our businesses (S corporation) so ever year I need to sneak into my son's room while he's at school and use his gaming computer. This is not such a terrible thing except that it limits my ability to have Turbo Tax import all of our quickbooks and other information. It's absurd that they still don't support Mac. That aside, I love the program.
What's great about it: Just about everything works as it's supposed to!
What's not so great: No Mac support for business Turbo Tax
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent as usual!!
on April 8, 2014
Posted by: BlairSher
from Thibodaux, LA
I have been using Turbo Tax for several years and it has helped me stay on track with my information I need to file my taxes. I highly recommend!
What's great about it: Very helpful and detailed
What's not so great: Sometimes difficult to change items
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
First time user
on April 8, 2014
Posted by: JoeRR
from California
Seemed simple enough to use, but there were a couple items that required that I seek help from the community. Things that should have been explained better. One was a description for one of the state tax whd/pmt boxes - all the other fields were described except one, and an input was required. the other problem was that my distribution from a 529 plan included some items paid in prior year causing Turbo Tax to show the difference as income. I had to manually change this.
Also, I thought I recalled that the program was going to recommend changes for next year yet I can't find this now.
What's great about it: Easy to use
What's not so great: Some inconsistencies and no tax planning tips. Surprise charges
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Efficient
on April 8, 2014
Posted by: Kennbar
from Austin, Texas
Overall had a great experience using Turbo Tax. Easy to use covered all topics and having used it for a number of years it does a good job of making sure I have not missed anything.
What's great about it: Covers all Topics very well and points out items that may also apply
What's not so great: Big picture view when starting a section hard to see
Written by a customer while visiting turbotax.intuit.com