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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
2013 Tax Return
on April 8, 2014
Posted by: RBHall
from Albany, GA
For some strange reasons e-filing got rejected due to my date of birth not matching with fed. record. My date of birth is correct, and it is accepted by federal with same date of birth using other
program. Same thing had happened last year too. I think this
is a problem with Turbotax program which needs to be corrected.
program. Same thing had happened last year too. I think this
is a problem with Turbotax program which needs to be corrected.
What's great about it: Easy program to work with.
What's not so great: Some problems with e-filing part of the program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Program improvements
on April 8, 2014
Posted by: Guill2
from San Jose, CA
Does not respond to scrolling signal.
"none of the above" should be "checked" by default.
If the main program sequence is "diverted" to do something, after the something is done, it should return to where it was diverted, NOT to the begining of the topic!
Viewing and printing have now become "obscure" commands.
"none of the above" should be "checked" by default.
If the main program sequence is "diverted" to do something, after the something is done, it should return to where it was diverted, NOT to the begining of the topic!
Viewing and printing have now become "obscure" commands.
What's great about it: Good coverage of tax requirements
What's not so great: Program is harder to use than it should be.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 8, 2014
Posted by: cwhop
from Milton Ma
Great to have my taxes finished . It would be helpful if I could also file my estimated Fed & Mass taxes for next year 2014 using Turbotax. TUVM
What's great about it: all very helpful & accurate TUVM
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Anti-Climactic finish
on April 8, 2014
Posted by: Ob1bob
from Florida
For Tech Service, not Publishing:
None of the questions answered in regard to business use of a vehicle are answered on Form 1040 Sch C.
None of the questions answered in regard to business use of a vehicle are answered on Form 1040 Sch C.
After being asked and answered in regard to single check payment of taxes owed the software wastes my paper by printing four (4) installment Vouchers and one Lump Sum Voucher.
What's great about it: Easy to go from section to section. Questions and examples weel done.
What's not so great: Some data entered does not appear on the Schedules and must be hand entered.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on April 8, 2014
Posted by: lilli815
from Clearwater, FL
I have used Turbo Tax for 16 years, minus one year that I went to the BLOCK. Have been very happy with TT but the BLOCK was a disappointment. So I came back to Turbo Tax and will stay with it.
Thank you!
Thank you!
What's great about it: Easy to follow their questions
What's not so great: too many questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Consistently Great Year, After Year, After Year
on April 8, 2014
Posted by: KiltedOne05
from Boise, ID
Your product is worth the investment every year... I love having the options explained and the help. The ability to change items and what if scenarios like amount to add to a SEP and see how the taxes change. Just a great tool to help you comply with the unending, painful, federal government tax system.
What's great about it: Import from last year and comparisons with previous year as you work
What's not so great: Couple of new options added take you down a path you dont't want (W2 area)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 8, 2014
Posted by: MkeBill
from Milwaukee, WI
Selected for maximum contributions to SEP IRA. Even though I clicked to not include a SEP IRA for myself (too small to be worth it) but retain a SEP IRA for my wife, it insisted on retaining the contribution amount for me. Nothing I could click on could get it to release that information. I had to go to forms view to change the value in the actual worksheet. Annoying behavior when the check boxes to control this were clearly not able to correctly control the calculation.
What's not so great: Would not properly calculate SEP IRA
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Fed Great, States Not So Much
on April 8, 2014
Posted by: BBJJM
from Northern NJ
I've been using TT for years and appreciate that previous year's info easily transfers to the current year. The download form feature (W2, 1099, etc.) is also nice. It is frustrating that that a tax form that once was error free suddenly has errors and that the program continually updates even after you submitted your taxes. (Does this mean that your taxes had errors?) The main problem is that TT does not provide the same support and insight for state returns. They can be equally difficult and TT should hire enough people to fine tune this part of the program.
What's great about it: Federal provides info to help make decisions
What's not so great: States provides little info to help make decisions
Written by a customer while visiting turbotax.intuit.com