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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
happyfiler
on April 8, 2014
Posted by: taxfreedomhappy
from Illinois
I have used turbo tax for over 10 years and have always been happy with the ease of navigation. I will continue until I no longer have to file taxes
What's great about it: easy to navigate
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick & Easy!
on April 8, 2014
Posted by: Pacheco
from Glen Mills, PA
Turbo Tax gets more user friendlier every year. This year I was able to do my personal and business returns in 2.5 hrs, when in previous years I had spend over 4 hrs. Instructions are easy to follow, the language is simple with no techinicalities. I highly reccommend it!
What's great about it: Easy instructions
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Will use it again
on April 8, 2014
Posted by: lrb53
from California
Would like to be able to print a hard copy of my taxes. Have never been able to do that yet. This will be my wife and i forth year using turbo tax and i would really like to get that issue figured out. Love the software very user friendly.
What's great about it: User freandly
What's not so great: Help desk needs to be a little quicker
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My 2013 tax "adventure" kept me in the pink !!
on April 8, 2014
Posted by: PinkinNaples
from Naples, Florida
This is my 3rd year of filing my taxes via TurboTax.
I have encouraged so many of my friends and co-workers to use this excellent filing system. I told them each, I would come over and help if they got "stuck". I was never called to help. Instead, I received positive feedback and appreciation for turning them on to Turbo Tax.
I have encouraged so many of my friends and co-workers to use this excellent filing system. I told them each, I would come over and help if they got "stuck". I was never called to help. Instead, I received positive feedback and appreciation for turning them on to Turbo Tax.
What's great about it: I really appreciated the simplicity of the program.
What's not so great: No cocktails when I finished.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Filing Experience, One Question
on April 8, 2014
Posted by: jjbkayaker
from Rhode Island
form 8199 showed up at the end of my federal review.....but there was no way to track why TT added the form, looking for Canadian retirement income.
Suggest you add a 'referral' or 'referenced ' form and line hat is the cause/source of the included step...using this 8199 as an example....
What's great about it: Easy, thorough, seamless
What's not so great: No way to track inferred forms...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software
on April 8, 2014
Posted by: Nico123
from Santa Fe, New Mexico
I have used Turbo Tax for many years. It has been most helpful in guiding me through a sometime difficult process. Turbo Tax has created a very user friendly program and for that I am grateful. I will continue to use Turbo Tax in the future.
What's great about it: Very easy and thorough program to use.
What's not so great: No Cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
feedback2014
on April 8, 2014
Posted by: MrRich1
from New Market ,Md
all good , really, this is such a great tool, thanks
What's great about it: very well written explainations
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 8, 2014
Posted by: jmln
from Gaithersburg, MD
I have used TurboTax for a couple years and think it's great.
However, this year the Massachusetts software, which I had to purchase as a second state, had a couple frustrating bugs in it, which required my spending time entering information directly onto the forms.
However, this year the Massachusetts software, which I had to purchase as a second state, had a couple frustrating bugs in it, which required my spending time entering information directly onto the forms.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com