Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Everyone should Turbo Tax
on April 8, 2014
Posted by: Sue0315
from NC
We have used CPAs in the past and have always paid what I thought, was too much money for the service. Never again! I have used Turbo Tax now for years and am always pleased. Very helpful if you need to call and ask a question but I've only had to do that once. We have a small business and we work for a company so we use Home and Business. It's so simple! I will continue to use Turbo Tax every year!
What's great about it: Easy, fast, private
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy to use
on April 8, 2014
Posted by: NorCalFamilyof5
from Antioch, CA
Turbo tax has always been my software of choice. It's easy to use and the step-by-step assistance is a big help.
What's great about it: easy to use
What's not so great: more explanation needed on non-qualifying items
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Straightforward
on April 8, 2014
Posted by: wjw62
from Rural Virginia
Having been a customer for over 10 years now, I've become comfortable with TurboTax guidance step-by-step in navigating the complexity of both Federal and State filing processes. But, again this year, I can't seem to get the transfer of data from Form K-1 into TurboTax correctly. This year, I passed all reviews except when I attempted to file my returns. Then Turbo Tax tells me I've overridden forms and the file can't be submitted with overrides. I overrode those forms because the data submitted to me on Form K-1 required it. Somehow, something is missing. I don't know whether with TurboTax or the Form K-1. I just followed the recommended corrections and let the forms go on through. I wish when TurboTax requires this in order to e-File, that a summary of changes be provided lest I be audited.
What's great about it: Step-by-Step Guidance, Form Availability
What's not so great: Data Transfer in Form K-1
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time user
on April 8, 2014
Posted by: frbailey
from Charlotte, NC
I have used tubro-tax for over 10 years and have found it very easy to use when I follow step by step. Often it reminds me of something I forgot for that year.
What's great about it: easy to follow step by step
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EXCELLENT TURBO TAX
on April 8, 2014
Posted by: numberoneTurbo
from INDIANAPOLIS, IN
My husband used to file the tax since I married. After he passed away 3 years ago, I used Turbo Tax as like he did. I didn't have confident so I paid to CPA to review it, but everything was correct. Turbo Tax is excellent software and I am comfortable using it. Tks for hard work.
What's great about it: every step of I need was there. All I have to click and read...
What's not so great: I got frozen when I do e-filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Suggestions
on April 8, 2014
Posted by: JohnCo
from Ozona Texas
To make a vehicle worksheet that would include your whole fleet if you do not take mileage or depreciation that you can just enter you actual operating expenses
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Two homes for business
on April 8, 2014
Posted by: Kiernan46
from Jacksonville, FL
The calculation of home office deduction did not calculate properly for two homes used for home offices in the same year. I am disappointed in the way this calculation was handled.
What's great about it: Allowed me to fix the error by hand
What's not so great: Did not calculate properly
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Unexpected huge refund
on April 8, 2014
Posted by: GGTRabbit7982
from Blytheville, Arkansas
Turbo Tax helped enormously with the overwhelming rattle of the IRS tax codes. I have used the program for years and trust no other. while some areas can use some improvements, the overall systematic walk-thru of the tax computation is supreme. Some of businesses are not office based, as many perceive an office. This leaves the user to his/her own imagination as to what is deductible or qualifies for that particular question. The Help line, however, eliminates this, if one chooses to use it.
What's great about it: Interpreted IRS questions well
What's not so great: Some business caterorgies left to imagination for non-office based situations
Written by a customer while visiting turbotax.intuit.com