turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Long time user
on April 8, 2014
Posted by: frbailey
from Charlotte, NC
I have used tubro-tax for over 10 years and have found it very easy to use when I follow step by step. Often it reminds me of something I forgot for that year.
What's great about it: easy to follow step by step
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
EXCELLENT TURBO TAX
on April 8, 2014
Posted by: numberoneTurbo
from INDIANAPOLIS, IN
My husband used to file the tax since I married. After he passed away 3 years ago, I used Turbo Tax as like he did. I didn't have confident so I paid to CPA to review it, but everything was correct. Turbo Tax is excellent software and I am comfortable using it. Tks for hard work.
What's great about it: every step of I need was there. All I have to click and read...
What's not so great: I got frozen when I do e-filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Suggestions
on April 8, 2014
Posted by: JohnCo
from Ozona Texas
To make a vehicle worksheet that would include your whole fleet if you do not take mileage or depreciation that you can just enter you actual operating expenses
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Two homes for business
on April 8, 2014
Posted by: Kiernan46
from Jacksonville, FL
The calculation of home office deduction did not calculate properly for two homes used for home offices in the same year. I am disappointed in the way this calculation was handled.
What's great about it: Allowed me to fix the error by hand
What's not so great: Did not calculate properly
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Unexpected huge refund
on April 8, 2014
Posted by: GGTRabbit7982
from Blytheville, Arkansas
Turbo Tax helped enormously with the overwhelming rattle of the IRS tax codes. I have used the program for years and trust no other. while some areas can use some improvements, the overall systematic walk-thru of the tax computation is supreme.
Some of businesses are not office based, as many perceive an office. This leaves the user to his/her own imagination as to what is deductible or qualifies for that particular question. The Help line, however, eliminates this, if one chooses to use it.
What's great about it: Interpreted IRS questions well
What's not so great: Some business caterorgies left to imagination for non-office based situations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Not as intuitive as previous versions.
on April 8, 2014
Posted by: JKirKK
from Seattle
Asked for info from 2012 file often even though it supposedly imported the file. Filled out worksheet for donated truck and then in review listed 7 items as incomplete which were entered on that form. Should not suggest a review title of "Rocked My Refund" if you want honest review.
This is my 12th year with TT.
What's great about it: Somewhat familiar. Regognized previous TT 2012 File
What's not so great: Did not seem to load all info from 2012 File. No clear Save button on work page. Kept asking for info from 2012 file .
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Made Quick Work of a complicated return
on April 8, 2014
Posted by: WSSS
from Richmond, Ca
It made quick work of my complicated tax return. I have 3 accounts at a brokerage, with hundreds of trades each year. Turbotax imported everything seamlessly so I didn't have to enter hundreds of lines manually. It even sets up tax payment for me!
I had trouble installing the software. It kept crashing, and I had to go through a complicated uninstall/reinstall procedure to fix it before I could even use it. But the documentation was on the Intuit website and the fix worked.
What's great about it: Fast, easy to understand
What's not so great: Software glitches on Mac
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
OHIO State & home and business
on April 8, 2014
Posted by: EDCKE
from Massillon, OH.
YOU need to redo OHIO tax credit section and provide ALL the Forms for MAX. CREDIT . NOT GOOD.
FOR FEDREAL make it easier to have two different small business operating in the same household. AND proper easier questions for a husband business and a wife's business.
JUST too confusing with the inadequate questions you ask . AND NEED to adjust explanation and questions when you have small business credits for the wife's business and then the husbands business. I had the home and business version and paid extra for it but it needs to be improved.
SEND ME A CREDIT FOR THE STATE PORTION
What's great about it: not much
What's not so great: personal INSURNCE confusion when you have husband and wife differnent sources. + OHIO lakcing proper forms and questions
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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