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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Not as intuitive as previous versions.
on April 8, 2014
Posted by: JKirKK
from Seattle
Asked for info from 2012 file often even though it supposedly imported the file. Filled out worksheet for donated truck and then in review listed 7 items as incomplete which were entered on that form. Should not suggest a review title of "Rocked My Refund" if you want honest review.
This is my 12th year with TT.
What's great about it: Somewhat familiar. Regognized previous TT 2012 File
What's not so great: Did not seem to load all info from 2012 File. No clear Save button on work page. Kept asking for info from 2012 file .
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Made Quick Work of a complicated return
on April 8, 2014
Posted by: WSSS
from Richmond, Ca
It made quick work of my complicated tax return. I have 3 accounts at a brokerage, with hundreds of trades each year. Turbotax imported everything seamlessly so I didn't have to enter hundreds of lines manually. It even sets up tax payment for me!
I had trouble installing the software. It kept crashing, and I had to go through a complicated uninstall/reinstall procedure to fix it before I could even use it. But the documentation was on the Intuit website and the fix worked.
What's great about it: Fast, easy to understand
What's not so great: Software glitches on Mac
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
OHIO State & home and business
on April 8, 2014
Posted by: EDCKE
from Massillon, OH.
YOU need to redo OHIO tax credit section and provide ALL the Forms for MAX. CREDIT . NOT GOOD.
FOR FEDREAL make it easier to have two different small business operating in the same household. AND proper easier questions for a husband business and a wife's business.
JUST too confusing with the inadequate questions you ask . AND NEED to adjust explanation and questions when you have small business credits for the wife's business and then the husbands business. I had the home and business version and paid extra for it but it needs to be improved.
SEND ME A CREDIT FOR THE STATE PORTION
FOR FEDREAL make it easier to have two different small business operating in the same household. AND proper easier questions for a husband business and a wife's business.
JUST too confusing with the inadequate questions you ask . AND NEED to adjust explanation and questions when you have small business credits for the wife's business and then the husbands business. I had the home and business version and paid extra for it but it needs to be improved.
SEND ME A CREDIT FOR THE STATE PORTION
What's great about it: not much
What's not so great: personal INSURNCE confusion when you have husband and wife differnent sources. + OHIO lakcing proper forms and questions
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Never a pleasure but less of a chore
on April 8, 2014
Posted by: BeauJohnson
from Denton, TX
Overall a great product which I've been using consistently for years. Except for the one time I tried H & R Block program. That sold me as a lifetime customer of Turbo Tax.
What's great about it: Very simple step by step guidance.
What's not so great: Sometimes you have to sort of know where it's going in order to make sure you answer the question correctly.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Shocking Refund
on April 8, 2014
Posted by: papazell
from Canyon Lake, CA
Been using Turbo Tax for over 20 yrs. This year was truly the easiest to use. E-file was the best. I did have trouble in years past with E-file & spent the $$ to file state a 2-3 years ago and ended up mailing instead because I could not get it to E-file, after reading reviews I wasn't the only one with that trouble. Never did get my money back, but this year eased the pain from past years.
What's great about it: easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Overall good
on April 8, 2014
Posted by: DSBrown
from Brownsburg, IN
Overall very good...had a couple of problems deleting some
information on a particular form filled out wrong initially...finally
figured it out...
information on a particular form filled out wrong initially...finally
figured it out...
What's great about it: Detailed
What's not so great: Deleting some misinformation once on form...but figured it out
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Quick
on April 8, 2014
Posted by: AB316
from Southwest GA
My tax situation changed in 2013 for my spouse and me. I bought the Home and Business software. Turbo Tax knew exactly what to do with the changes and how to account for them. The software helped with issues I was unfamiliar with. Hopefully next year, taking suggestions made during tax preparation, planning better will reap benefits. Turbo Tax is very user friendly.
What's great about it: Easy Guide asks all the right questions.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Even I did it
on April 8, 2014
Posted by: HOPEFUL2
from Medford, OR
This is my 3rd year of Turbo Tax and I have a small business. I find it easier each year, the only thing I would like is a dictionary. whoever wrote the tax law did it with many terms the common person would never know. TT did ask most of the questions, and it really helped. If I can do it anyone can.
What's great about it: Pretty easy to use
What's not so great: Had questions that were not answered
Written by a customer while visiting turbotax.intuit.com