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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Never a pleasure but less of a chore
on April 8, 2014
Posted by: BeauJohnson
from Denton, TX
Overall a great product which I've been using consistently for years. Except for the one time I tried H & R Block program. That sold me as a lifetime customer of Turbo Tax.
What's great about it: Very simple step by step guidance.
What's not so great: Sometimes you have to sort of know where it's going in order to make sure you answer the question correctly.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Shocking Refund
on April 8, 2014
Posted by: papazell
from Canyon Lake, CA
Been using Turbo Tax for over 20 yrs. This year was truly the easiest to use. E-file was the best. I did have trouble in years past with E-file & spent the $$ to file state a 2-3 years ago and ended up mailing instead because I could not get it to E-file, after reading reviews I wasn't the only one with that trouble. Never did get my money back, but this year eased the pain from past years.
What's great about it: easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Overall good
on April 8, 2014
Posted by: DSBrown
from Brownsburg, IN
Overall very good...had a couple of problems deleting some
information on a particular form filled out wrong initially...finally
figured it out...
information on a particular form filled out wrong initially...finally
figured it out...
What's great about it: Detailed
What's not so great: Deleting some misinformation once on form...but figured it out
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Quick
on April 8, 2014
Posted by: AB316
from Southwest GA
My tax situation changed in 2013 for my spouse and me. I bought the Home and Business software. Turbo Tax knew exactly what to do with the changes and how to account for them. The software helped with issues I was unfamiliar with. Hopefully next year, taking suggestions made during tax preparation, planning better will reap benefits. Turbo Tax is very user friendly.
What's great about it: Easy Guide asks all the right questions.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Even I did it
on April 8, 2014
Posted by: HOPEFUL2
from Medford, OR
This is my 3rd year of Turbo Tax and I have a small business. I find it easier each year, the only thing I would like is a dictionary. whoever wrote the tax law did it with many terms the common person would never know. TT did ask most of the questions, and it really helped. If I can do it anyone can.
What's great about it: Pretty easy to use
What's not so great: Had questions that were not answered
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and Easy!
on April 8, 2014
Posted by: SwimmingHG
from New York, NY
Turbo Tax is a great alternative to heading over to an office and having an accountant do this. It's cheaper and faster, and possibly even more thorough. It walked me through everything step by step. There were two questions that stumped me but then I cleared that up and it was no prob.
What's great about it: Straightforward and efficient
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
interesting
on April 8, 2014
Posted by: jec4
from denver co
I love the ease of use, But till I found the stupid mistake I made in the first part of my personal stuff I was pulling my hair out. It turns out they ask for all the business stuff in the personal area a second time, but it is not used the second time, just makes for easier errors and increases your audit risk in the indicator. Took all that out and all the errors poof gone!
Still love it, but really wish i had known this days ago.
Still love it, but really wish i had known this days ago.
What's great about it: it leads you by the hand
What's not so great: if you make a mistake you have to find it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and great refund!
on April 8, 2014
Posted by: Raelphia
from Arivaca, Az
All in all I'm delighted I found turbo Tax!
What's great about it: easy to use
Written by a customer while visiting turbotax.intuit.com