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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Fast and accurate
on April 8, 2014
Posted by: ColonelMac
from Houston, TX
It took me longer to find out how to eliminate information on a Form 2555 than it did to do everything else to file my taxes. In all, however, a first class product.
What's great about it: Easy to enter figures and data
What's not so great: Instructions to change or eliminate something are not clear.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 8, 2014
Posted by: MidnightsMom
from Texas
I've used Turbo Tax for years. With the recent changes in requirements for brokerage firms to report Capital Gains and Losses, and changes in data entry in Turbo Tax, completing Schedule D is much easier than it has been in the past. I love the ability to import data from last year's return.
What's great about it: Schedule D was easier than ever to complete
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Home & Business saves me yet again
on April 8, 2014
Posted by: captainfactoid
from Southern California
TT is a superb product.
The help with each line item, complete with examples, showing me what to enter is invaluable.
It imports all kinds of stuff from last year (e.g. amortization schedules for home and car).
If an item has already been loaded, TT shows the current value.
If the current value shown isn't right, you can manually change it.
Intuit's judgement about what to include and what to charge extra for is spot on.
I love being able to do my entire family's taxes, including one state, without paying extra.
It imports all kinds of stuff from last year (e.g. amortization schedules for home and car).
If an item has already been loaded, TT shows the current value.
If the current value shown isn't right, you can manually change it.
Intuit's judgement about what to include and what to charge extra for is spot on.
I love being able to do my entire family's taxes, including one state, without paying extra.
There was one serious glitch for me this year. I received mortgage assistance due to being unemployed. Filing this correctly, taking into account the mortgage interest deduction, the Hardest Hit Fund, etc. was a bit tricky.
I badly needed help understanding what to do, and TT didn't even recognize the 1098-MA form. Online TT help wasn't at all clear. The regulations with regard to mortgage assistance are not all that complex, and there is no reason that TT couldn't have explained my options.
I guess there is no perfect world. I will certainly buy TT again next year.
What's great about it: TT explains the meaning of each line item, with examples. I love importing info from last year's return.
What's not so great: There was one serious problem with TT H&B this year. I received a form 1098-MA. TT was no help, and didn't even recogniz
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth Sailing
on April 8, 2014
Posted by: Bruins16
from Costa Mesa CA
Turbo Tax makes tax preparation easy. I have been using TurboTax Home and Business edition for my W2 employment, for my own self employment business and my investment trading since 2005 and would not consider changing.
Also have to say that TurboTax Support personnel have always been friendly and right on target to get me on track when I encounter any issues or have a question.
What's great about it: Ease of use and great customer support
What's not so great: E-Filing transmission errors but ok after deleting cookies
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Home & business software is terrific.
on April 8, 2014
Posted by: rwholcomb
from Richmond, VA
First time I've used TurboTax and was pleasantly surprised how easy it is. Won't ever go back to accountant.
What's great about it: Easy, doesn't miss anything.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Could use help finding Form 8060
on April 8, 2014
Posted by: Grumpy4Dad
from Sunnyvale, CA
Last year 2012 I did an IRA to ROTH conversion resulting in Form 8606 when I tried to do it again I could not find where to enter the data. Also I discovered that I needed to do this conversion before the end of the year rather than prior to April 15.
Over all thanks for the good program.
What's not so great: Hard to find 'Conversion of Std IRA to Roth'
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Home & Business
on April 8, 2014
Posted by: SPCTexas
from Dallas, Texas
I am a longtime TurboTax user and the program is still performing great. It handles K-1's which is no small feat. The ready comparison to last year's entries takes a lot of work out of the process.
On my older Windows 7 computer I could not get automatic software updates to work, even after quite a bit of effort. I did the update manually and never did try to contact Tech Support.
What's great about it: Continues to calculate taxes easily and accurately
What's not so great: Automatic software updates could not be made to work on my Windows 7 computer
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
new version
on April 8, 2014
Posted by: heidi777
from Palm Desert, CA
By changing the version without proper notification, I was totally confused at the end of entering my data. I knew the figures were not correct and had to call your home office.
The man walked me through and said my upgraded version was on my PC and I should be able to access the business section which I was. I can only presume there was a time delay in upgrading to the version. For this privilege, it cost me an additional $40..00 just to enter a Schedule C. I believe that is to much money for one section.
The man walked me through and said my upgraded version was on my PC and I should be able to access the business section which I was. I can only presume there was a time delay in upgrading to the version. For this privilege, it cost me an additional $40..00 just to enter a Schedule C. I believe that is to much money for one section.
What's great about it: Not my favorite version
What's not so great: You changed this year your Deluxe version that did not include home business.
Written by a customer while visiting turbotax.intuit.com