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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Navigation systems
on April 8, 2014
Posted by: Linda123
If you have to make a change, it is almost impossible to find the area to change. Also when you go back and review you have to put the info back into the system.
What's not so great: It is hard to go back and check or update a record.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple to do a hard job.
on April 8, 2014
Posted by: LanceILL
from Springfield, IL
I have used TurboTax for many years and it allows me to understand the mountain of tax laws and navigate through my Federal and State returns in a straight forward language that humans speak. Dropping the "Lawyer-Tax Lingo".
What's great about it: Really simple to understand my taxes.
What's not so great: Still has some "TAX" lingo that needs to be interpreted into (non-lawyer)!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Taxes made Easy
on April 8, 2014
Posted by: MrGo
from Pittsburgh
I used Turbo Tax for 6 years
What's great about it: Navigation
What's not so great: no free State Filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier than ever
on April 8, 2014
Posted by: jpersone
from League City, Texas
I found this year's edition much easier to use, the format and order of the questions made it a lot easier to review my records and enter the information. Help screens were more concise and easier to understand. It still stings to pay taxes but filling out the return was almost painless.
What's great about it: The Interview Format was much more easy to use this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Broken Leg
on April 8, 2014
Posted by: nvrgrowup64
from Greensboro, North Carolina
Turbo Tax, home and business, was awesome as always
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product!
on April 8, 2014
Posted by: superdupergreat
from cedar hill, tn
I love this product, I will use this from now on!
What's great about it: super easy to use
What's not so great: can be difficult to delete mistakes sometimes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have used Turbo Tax for over seven years
on April 8, 2014
Posted by: dimples7777
from Rahway, NJ
Turbo Tax asks you many. many questions, but it helps me feel they are very efficient and are doing my taxes correctly.
What's great about it: Somewhat easy to prepare, less expensive than accountant.
What's not so great: None I can think of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Deserve a refund from Turbo Tax
on April 8, 2014
Posted by: Wearisome
from Ohio
We certainly had better experiences in past years and wonder whether we will use Turbo Tax next year. It would be very helpful if we received an apology and some hope for more a reliable product in the future.
What's great about it: Shared answers in 'help' field were good.
What's not so great: Non working updates caused Turbo Tax to not stay loaded. Apple techs gave hours of help resolving issues.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com