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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on April 8, 2014
Posted by: Workinman110021
from Midland,tx
easy to use and quick, nobody has time for taxes...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A Little Apprehensive at first; then comfortable.
on April 8, 2014
Posted by: rad2
from Alexandria, VA
This is the first time I've used TurboTax and I am now comfortable to use it again every year. And next time, I will try E-file as well.
What's great about it: Very comprehensive questions
What's not so great: Concerned I might owe the state; so purchased the protection.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 8, 2014
Posted by: Dididen
from Pittsburgh, PA
After spending many hours trying to resolve my problem, I finally contacted live chat. When I explained my problem, she gave me an incident number and a phone number to call. The man who answered was most helpful and solved my problem. I have used 'Turbo Tax for about 10 years and have never had a problem and will continue to use it ,however if I do have another problem, I will contact live chat sooner.
What's great about it: Solved my problem and I was able to E-file my taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Program
on April 8, 2014
Posted by: Spartan13
from Lansing, MI
Good program. Simple to follow. Walks you through the difficult world of taxes.
What's great about it: Taxes for dummies (like me). Simple. Detailed. Walks you through the complex tax process.
What's not so great: Not sure if I left a lot on the table. Not intuitive to deduct reasoning and find more deductions like a human.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Incredible!
on April 8, 2014
Posted by: DLaugh
from Kansas
I will be sharing your product with as many people as I can. I have always done my own taxes (paper and pencil) and didn't realize how much easier it is with TurboTax. Feel dumb for not doing it earlier. Ugh. Thanks so much. I bought the Business edition and the Home & Business edition. So perfect.
What's great about it: Ease of use. Clear instructions. Hints and advice. Confidence.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another great year!
on April 8, 2014
Posted by: mrcaac74
from Monroe, LA
I answer questions, enter info I have tallied all year, and file. I wait for Turbo Tax to figure it for me and have used it 4 years now.
What's great about it: I had every question answered on-screen--easy!
What's not so great: I did not have anything I disliked.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best!!
on April 8, 2014
Posted by: Sosa2924
from Palm Coast, FL
Like I said
Turbo Tax is the best!!
Angel
Turbo Tax is the best!!
Angel
What's great about it: Its a great program. I have been using it for years (10+)
What's not so great: Not so far.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Get it better
on April 8, 2014
Posted by: norsk1942
from Ocala Florida
How come you can not provide this simple but frequent procedure? We recently married, both of us do our taxes on turbo tax , but I could not input both our returns into one joint return. Umm, you should get better.
What's great about it: Confidence in your process
What's not so great: Recently married, no process to go Joint return?
Written by a customer while visiting turbotax.intuit.com