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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Still to bulky to use effectively
on April 8, 2014
Posted by: Switchingin2014
from Cypress, texas
Gets more cumbersome to use each year. It would really be helpful if the program would show the form/schedule/worksheet that the program is working on at the same time the user is entering the information so the impact of the information is understood immediately. Also it would be helpful when TT is calculating something that the program lets you know whether or not all of the data (like deductions) will be able to be used or not. Turbo Tax is becoming more of a data entry system then an education system and it should be both.
What's great about it: automatically uploads last years data; seems to cover all of the bases
What's not so great: needs to show a split screen with the form TT is working on as well as the topic page
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EXCELLENT!
on April 8, 2014
Posted by: JIVY
from Geneva, IL
We've been using TurboTax for several years and have always had great success. We've had to call for support and the representatives are very professional and extremely kind too! They actually apologize for the trouble we're having (even when it's our "stupidity"). We've thought of using an accountant … but why waste the money?
What's great about it: EASY TO USE
What's not so great: LOTS OF FORMS (at least we have lots of them)
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
complicatedly simple
on April 8, 2014
Posted by: grubber
from Northern NY
Fairly easy to use. tax nomenclature and governmentt speak sometimes hard to decipher, but "Help" does a pretty good job explaining things. Take your time and review entries a few times before filing.
What's great about it: guidance, easy, step by step
What's not so great: help panes don't stay minimized while selecting different sectons during reviews
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always happy with how easy Turbo Tax makes taxes
on April 8, 2014
Posted by: Linny0555
from Seattle, WA
I've used Turbo Tax since I first filed my non-teletax forms... it's all I know how to use! It's grown with us as our family situation has grown. So since I had my first job and nothing more than a savings account and W2 to now using the Home & Business version to deal with sale of stocks, schedule Cs for a home business, a child, etc. I really don't think it could be easier!
We considered using a tax professional since we have so many elements, but I quickly realized that more than half the effort is spent on getting organized and making head/tails of the documents collected over the year. After that point, you might as well enter it in Turbo Tax yourself and save some hard earned money!
What's great about it: Easy Peasy! Nice navigation!
What's not so great: Online version doesnt have forms view
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Need clarification when filling State return
on April 8, 2014
Posted by: CANILLINOIS
from Chicagoland, IL
I filled state tax return for Illinois.
TurboTax did a GREAT job until the point I had to answer a question if my wife filed a return in 2011/2011 and about AGI for her. Since we filled together, the question asking about AGI separate, gives the impression (or concern) that the income could be double counted.
If TurboTax can somehow add a guide (as it does in ALL the other items in the Federal Return) it will be perfect.
What's great about it: Really easy to use and accurate. Well Explained for Federal
What's not so great: For Illinois return, it was confusing. I didn't know what to provide as AGI for my wife
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 8, 2014
Posted by: Kay52
from Milton, MA
Schedule C could have been more accurate. It's great to import info from QuickBooks but it missed the deduction for long term care insurance. You should remind solo business owners to look at their personal checking account for business expenses.
What's great about it: Easy to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but at times confusing
on April 8, 2014
Posted by: Anonymous
from Schenectady NY
Had to go over these multiple times..Found multiple forms filled in that should not have been there. Thank heavens I did. Other then that its easy to use. second year using this software.
What's great about it: Easy to fill in
What's not so great: At times difficult
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Keeps getting better--smooth as silk
on April 8, 2014
Posted by: MLFischer
from Marin County, California
It's been at least ten years for us, using what we call "Dr. Turbotax" as our assistant in this annual ritual. Sometimes we owe, sometimes we enjoy a refund--but it's always a smooth, easy-to-understand process. And the arithmetic is taken care of automatically! No question, we intend to continue our partnership for years to come.
What's great about it: Remembers last year's submittal, eliminates many steps and questions
What's not so great: Hard to tell it to stop doing thing it's done in the past--matter of fact, I dan't figure that out
Written by a customer while visiting turbotax.intuit.com