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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on April 8, 2014
Posted by: ajrice
from DESERT AIRE, WASHINGTON
I LIKE YOUR PROGRAM. HAVE USED IT FOR YEARS!!!!!!!!!!DESERT AIRE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Overall a good product
on April 8, 2014
Posted by: surajchand
from Lawrenceville, GA
Had trouble getting to K-1 data entry after going past it. Also didn't see state (GA) tax refund on 1040 even though TT had me confirm it - I double checked it.
What's great about it: Importing data from financial institutions makes it really convenient.
What's not so great: But then it imports too much and complains about possible duplicates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Almost Got it right!
on April 8, 2014
Posted by: Intlenus
from Northern CA
Would have gotten Five Stars and no complaints except for the community property part. Seems that they put the cart before the horse and then shot the horse on that one. Form is next to impossible to figure out and information has to be entered backwards. From the help Q&A it seems that everyone is lost in that section as well.
What's great about it: Easy to find and fill out most forms
What's not so great: Comunity property segment still needs lots of work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great refund
on April 8, 2014
Posted by: SFCNancyLRet
from Seguin, TX
could not file electronic because of mistakes that I could not
fix even though I tried till I could no longer figure out why it would not keep the updates I kept fixing.
fix even though I tried till I could no longer figure out why it would not keep the updates I kept fixing.
What's great about it: easy to go through
What's not so great: had mistakes but could not change them tried over 12 times
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Detail
on April 8, 2014
Posted by: JupiterBob
from Jupiter, Florida
It produces a neat complete with all forms and calculations tax return that I could not do on my own
What's great about it: I like that it completes the forms that are very complicated
What's not so great: liked it all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Still to bulky to use effectively
on April 8, 2014
Posted by: Switchingin2014
from Cypress, texas
Gets more cumbersome to use each year. It would really be helpful if the program would show the form/schedule/worksheet that the program is working on at the same time the user is entering the information so the impact of the information is understood immediately. Also it would be helpful when TT is calculating something that the program lets you know whether or not all of the data (like deductions) will be able to be used or not. Turbo Tax is becoming more of a data entry system then an education system and it should be both.
What's great about it: automatically uploads last years data; seems to cover all of the bases
What's not so great: needs to show a split screen with the form TT is working on as well as the topic page
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EXCELLENT!
on April 8, 2014
Posted by: JIVY
from Geneva, IL
We've been using TurboTax for several years and have always had great success. We've had to call for support and the representatives are very professional and extremely kind too! They actually apologize for the trouble we're having (even when it's our "stupidity"). We've thought of using an accountant … but why waste the money?
What's great about it: EASY TO USE
What's not so great: LOTS OF FORMS (at least we have lots of them)
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
complicatedly simple
on April 8, 2014
Posted by: grubber
from Northern NY
Fairly easy to use. tax nomenclature and governmentt speak sometimes hard to decipher, but "Help" does a pretty good job explaining things. Take your time and review entries a few times before filing.
What's great about it: guidance, easy, step by step
What's not so great: help panes don't stay minimized while selecting different sectons during reviews
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com