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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Refund Relief
on April 8, 2014
Posted by: SCL10
from Sanford, FL
The dreaded tax deadline made easy. This is great for the average person trying to figure out our ridiculous tax code.
What's great about it: Got through it in 1 evening
What's not so great: None I can think of
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Taxes
on April 8, 2014
Posted by: RogerGou
from Long Beach, CA
The Turbo Tax system is logical, comprehensive and pretty easy to use. I had one item that kept showing up in the Review process and I could not resolve the issue. I filed by forcing an entry in the field which produced a final tax liability that I did not understand.
What's great about it: comprehensive process
What's not so great: had one item that kept getting flagged in "Review" and could not eliminate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 8, 2014
Posted by: Yehia
from Upland, CA
Wish I can click an amount or an entry from any screen to see its components similar to clicking an amount in an excel pivot table line to see all rows included in calculating the amount
What's great about it: Detail and Ease of use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly straightforward - investments challenging
on April 8, 2014
Posted by: 4Feet8Paws
from Lafayette, CO
Been using TurboTax for at least 5 years. Every year it gets better.
Would like to see more examples for a broader range of investment inputs.
Integration of onscreen help and web based help was done fairly well.
Would like to see more examples for a broader range of investment inputs.
Integration of onscreen help and web based help was done fairly well.
What's great about it: Fairly clear path to walk for all the entries. Liked the "What's This" and other onscreen explanations.
What's not so great: Needed many more EXAMPLES on investments. Also, cashless ISO purchase/sell poorly explained.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 8, 2014
Posted by: nononononononon
This customer did not provide a text review.
What's great about it: Easy-Guide
What's not so great: difficulty in going back to check or edit previous entries without having to wade through everything else along the way
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Controlling your money
on April 8, 2014
Posted by: LSAP
from Desert Hot Springs, CA
I believe in turbo tax for my business. I would just like to be able to find a quick phone number to call someone for a quick question. It took me almost 45 minutes to find a phone number just call you and get this resolved. Once called I had a great rep assist me and she did fantastic.
Thank you,
Jeanne
LSAP;
Thank you,
Jeanne
LSAP;
What's great about it: Using Turbo tax assists with a personal touch to filing your detailed every day experiences
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10 Years and Counting!
on April 9, 2014
Posted by: urbanutah
from Salt Lake City, UT
The fact that I've been using TT H&B for over 10 years speaks for itself. I have never paid to have my taxes done by a tax service and pride myself on understanding deductions and my expenses. It also educates me about potential deductions that I may otherwise miss resulting in my maximum return.
What's great about it: 2012-Much easier to use, more clear and concise
What's not so great: Not enough information imports from prior year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Tops Totally
on April 9, 2014
Posted by: RobespierreQT
from Medford, Oregon
I have used Turbo Tax for several years and this is the easiest yet. I highly recommend this as I have a somewhat unusual tax situation but it was covered completely to my absolute satisfaction.
What's great about it: Easiest to follow instructions ever!
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com