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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Controlling your money
on April 8, 2014
Posted by: LSAP
from Desert Hot Springs, CA
I believe in turbo tax for my business. I would just like to be able to find a quick phone number to call someone for a quick question. It took me almost 45 minutes to find a phone number just call you and get this resolved. Once called I had a great rep assist me and she did fantastic.
Thank you,
Jeanne
LSAP;
Thank you,
Jeanne
LSAP;
What's great about it: Using Turbo tax assists with a personal touch to filing your detailed every day experiences
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
10 Years and Counting!
on April 9, 2014
Posted by: urbanutah
from Salt Lake City, UT
The fact that I've been using TT H&B for over 10 years speaks for itself. I have never paid to have my taxes done by a tax service and pride myself on understanding deductions and my expenses. It also educates me about potential deductions that I may otherwise miss resulting in my maximum return.
What's great about it: 2012-Much easier to use, more clear and concise
What's not so great: Not enough information imports from prior year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Tops Totally
on April 9, 2014
Posted by: RobespierreQT
from Medford, Oregon
I have used Turbo Tax for several years and this is the easiest yet. I highly recommend this as I have a somewhat unusual tax situation but it was covered completely to my absolute satisfaction.
What's great about it: Easiest to follow instructions ever!
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice Refund!
on April 9, 2014
Posted by: RCaragao
from Fresno, CA
overall good program for income taxes.
What's great about it: Nice line by line information
What's not so great: Not easye to return to subcatories. Having to start from the top.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
DId the job
on April 9, 2014
Posted by: mykeys
from Santa Rosa, CA
In general it was easy and did not ask for information using obscure tax accounting terms.
I chose to file my state on Paper since I owed money. I had to be very careful with the PDF in Acrobat to prevent it from being garbled. No other documents could be open.
Forms were printed with their sides split between separate pieces of paper.
What's great about it: Included electric vehicle credit and did not ask for detail on stuff that was never going to be needed.
What's not so great: Printing through PDFs.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
user friendly
on April 9, 2014
Posted by: guwapo
from HI
Turbo tax is user friendly, however I am not getting as expected the full calculated amount. I wish Federal clarifies the mistakes I made.
What's great about it: Easy to use
What's not so great: i wish turbo tax helps me correct my mistakes hand-in-hand so that in the end I will get my calculated refund as expecte
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy filing
on April 9, 2014
Posted by: Kristinka
from Oregon
Saves money compare to the most cheapest tax prepare agency.
What's great about it: TurboTax assistant walks you thru every form, explains every step, verifies calculations, find errors!
What's not so great: Takes to much time because you have to read every little detail
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rating Turbo Tax 2013
on April 9, 2014
Posted by: EMSinson
from California
I love to use this program. I've been using this for the past several years in preparing my own personal taxes, and that of my children. It is very easy to use, and a user friendly too. Two thumbs up...way to go Turbo Tax.
What's great about it: I've been using this for several years now, and I will continue to use it every year.
What's not so great: Nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com