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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Nice Refund!
on April 9, 2014
Posted by: RCaragao
from Fresno, CA
overall good program for income taxes.
What's great about it: Nice line by line information
What's not so great: Not easye to return to subcatories. Having to start from the top.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
DId the job
on April 9, 2014
Posted by: mykeys
from Santa Rosa, CA
In general it was easy and did not ask for information using obscure tax accounting terms.
I chose to file my state on Paper since I owed money. I had to be very careful with the PDF in Acrobat to prevent it from being garbled. No other documents could be open.
Forms were printed with their sides split between separate pieces of paper.
What's great about it: Included electric vehicle credit and did not ask for detail on stuff that was never going to be needed.
What's not so great: Printing through PDFs.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
user friendly
on April 9, 2014
Posted by: guwapo
from HI
Turbo tax is user friendly, however I am not getting as expected the full calculated amount. I wish Federal clarifies the mistakes I made.
What's great about it: Easy to use
What's not so great: i wish turbo tax helps me correct my mistakes hand-in-hand so that in the end I will get my calculated refund as expecte
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy filing
on April 9, 2014
Posted by: Kristinka
from Oregon
Saves money compare to the most cheapest tax prepare agency.
What's great about it: TurboTax assistant walks you thru every form, explains every step, verifies calculations, find errors!
What's not so great: Takes to much time because you have to read every little detail
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rating Turbo Tax 2013
on April 9, 2014
Posted by: EMSinson
from California
I love to use this program. I've been using this for the past several years in preparing my own personal taxes, and that of my children. It is very easy to use, and a user friendly too. Two thumbs up...way to go Turbo Tax.
What's great about it: I've been using this for several years now, and I will continue to use it every year.
What's not so great: Nothing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
one glitch
on April 9, 2014
Posted by: bill152
from Boston
had to re-install after being unable to transmit because it kept giving me an update error message
What's great about it: very intuitive
What's not so great: transmittal error
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good but Don't Like "Improvements" to Interface
on April 9, 2014
Posted by: TaxMaven97
TurboTax is still largely reliable and convenient. The "improvements" with the pictures of tax professionals saying things like "let's see what kind of refunds we can get you" when you are just about to enter personal income information are corny, confusing, annoying, distracting, cumbersome, and often misleading. They should make it easier just to enter data on your own in a table ,and also to go directly to the tax form if necessary.
What's great about it: Checks return and gives good information
What's not so great: Interface and data entry are often awkward.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
always something gives you a problem
on April 9, 2014
Posted by: RussellED
from Boston, MA
wouldn't let me transmit. On retries I had to keep going through whole finish procedure.
On eror check says thing like what is item 2 for X? Huh?
What's great about it: compare prior year to this year
What's not so great: asks things like what other unusual state tax items do you have -
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com