Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Reliable over the years
on April 9, 2014
Posted by: pghbob
from Pittsburgh, PA
I have used TurboTax for many years. I use the Home and Business version. It's the tax laws and rules that make filing taxes confusing. I feel that TurboTax does it's best to remove some of that confusion. I will continue to use TurboTax in the future. Being able to bring last years info into the new year saves time, as does importing W-2's and other documents.
What's great about it: Easy to use, reliable, good value
What's not so great: Option to save file not clear.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple to Use
on April 9, 2014
Posted by: Iandelm
Excellent, cost saving way to file
What's great about it: Very straightforward
What's not so great: Not Many
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
mmmurphy1990
on April 9, 2014
Posted by: aot111127
from Williamsport, Pa.
I seem to have more trouble this year than in previous years using TurboTax. Errors were difficult to correct and hard to relate the cause.
What's great about it: Guide through
What's not so great: Real problem understanding errors and corrections
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 9, 2014
Posted by: Bohemiana
I had a problem with the home office deduction. When I was going through the step-by-step but it didn't ask me for the details such as property tax paid, utilities, etc. Even the new standard deduction was higher than the amount Turbo Tax came up with. I had to go back through it again to add those items.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wotth every cent
on April 9, 2014
Posted by: JDP62
from Oklahoma City, OK
Easy to use, excellent software. All you have to do is answer one question at a time.
What's great about it: Easy to use- even for home business. Don;t waste your money on expensive tax-preprarers
What's not so great: Just tkaes time to go through all the questions - but Turbo Tax is very thorough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome for Experienced User
on April 9, 2014
Posted by: JPHFleur
Have been using Turbotax for many years, now, and I have come to rely on its flexibility and reliability for users who have complex Schedule C returns.
What's great about it: Clean interface; examples, etc.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 tax return form mjf
on April 9, 2014
Posted by: Foss1
Easier to use this year. one suggestion - if there is a way to prepare the return individually and then jointly to see what is best, it would be most helpful
What's great about it: easy to use and thorough
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 9, 2014
Posted by: BLW1
from South Bend, IN
It seems as though the program is less transparent--in other words, it's harder to follow what's happening and the help sections are not as helpful as they were in the past.
What's not so great: It's become harder over the years to find where the calculated numbers are being generated
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com