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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Pros and Cons TurboTax Home Business 2013
on February 17, 2014
Posted by: Jim2323
from North Andover, MA
The TurboTax Home Business 2013 version has the following problems:
1. It does not produce a summary coversheet for Federal Form 1040A.
2. When filing the returns by mail, the program will prompt you for a 5 digit PIN code to e-File every time. It should not do this and never has in prior year versions.
What's great about it: I've been using TurboTax for many years and it's consistently a good product
What's not so great: See review below
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First Timer
on February 19, 2014
Posted by: Bman007
from Raleigh, NC
I have always used a commercial tax perparer firm due to rental property and a self employed business. Turbo Tax handled all of this and easily led me thru it. Saved me about $400 this year in tax prep fees.
What's great about it: Easy. Through. Professional.
What's not so great: None I could find.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
NOT going to use Turbo Tax again!
on February 21, 2014
Posted by: ChristineW46574
from Walkerton, Indiana
I have used Turbo Tax for years with good results. This year it seems that they changed the way the "Walk Me Through Everything" function works.
It failed to walk me through all of my home office expenses. Apparently, after asking some basic questions about your home office it stops. Then you have to go back and go into the EDIT screen to finish putting in your deductions. The program does not tell you that you need to do that. I assumed the Edit screen was to edit the information that I had just entered.
Unfortunately, I didn't realize that it had skipped this part until after I had already e-filed my federal return. This has caused a $600.00 error on my Federal Tax return.
Then to make matters worse when I put the information in to see if it was worth amending my return...instead of making a new amended return it over wrote my original return. Including my states that HAD NOT been filed yet.
We are using an accountant next year. Not going to put myself through all this unnecessary headache again.
What's not so great: Don't like the way the "WALK ME THROUGH EVERYTHING WORKS"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always Good
on February 23, 2014
Posted by: IrishT
from Fredericksburg, VA
Always Solid
What's great about it: Easy To Use
What's not so great: Had A Glitch This Year But Customer Service Helped
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Way Easier than I thought!
on February 23, 2014
Posted by: econut1
from Los Angeles, CA
This is great! My tax person retired and told me to get turbotax and that I could do my own taxes. I was a bit uneasy but once I started I was thrilled! All the questions are asked - even down to the detail of charitable donations such as clothes, etc.! Super easy and there's help there if you need it. This is really the way to go - save money and do it yourself!
What's great about it: Walks you through it item by item
What's not so great: nothing!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on February 24, 2014
Posted by: bevric
from New Mexico
There is an error on my State Tax and I cannot fix it.
What's not so great: Incorrect State Tax Amt Due
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
State of Alabama should be free to e-file also
on February 28, 2014
Posted by: MegantheMean
from Birmingham, AL
Overall a good product.
What's great about it: Walks you through
What's not so great: Alabama fee for e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
A step back from prior editions
on February 28, 2014
Posted by: MiBD123
from Atlanta, GA
Turbotax is very poor for Employee Stock Purchase plan entry: in the past, the higher end editions walked you through this situation. This year's edition did not do so, and if I didn't know better, I would have paid significantly more capital gains on my ESSP. In addition, Turbotax does not remember the car depreciation on Schedule C from year to year. And for some reason, it did not transfer over the capital gain loss carryover. If I didn't have some understanding of the tax code, each of these items would have been in error on my return, costing me a significant refund.
What's great about it: Easy to use
What's not so great: Would have lost out on a major refund if I didn't understand taxes
Written by a customer while visiting turbotax.intuit.com