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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbo Tax has become an essential program.
on September 8, 2014
Posted by: Jeekeyen112
I am quite satisfied with the services from Turbo Tax.
When you consider the process of organizing information for annual tax return 10 years ago, you will understand and appreciate the help being provided by Turbo Tax. Now Turbo tax is an essential tool for tax payers.
When you consider the process of organizing information for annual tax return 10 years ago, you will understand and appreciate the help being provided by Turbo Tax. Now Turbo tax is an essential tool for tax payers.
What's great about it: Easy to manage at your own pace. Covering every aspect of Tax codes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simplicity at its finest
on September 7, 2014
Posted by: Jimboland
eight years running will be a lifetime user
What's great about it: Spot on results
What's not so great: none
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always a good experience
on September 7, 2014
Posted by: NLH2
As a long time user Turbo Tax is always a good experience. Helped my son file his short form in less than 20 minutes
What's great about it: Simple, straightforward guidance on basic returns
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great product...gets better every year
on September 6, 2014
Posted by: RickyBoy1156
I've been using TurboTax for many years now and I'm very pleased with how the product works. I'm also very pleased with the tax advice I received. My representative was extremely pleasant and very knowledgeable.
What's great about it: Like the way they continue to look for ways to improve the product
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2103 Home & Business
on September 6, 2014
Posted by: FLDogHouse
The past few years I've been dealing with my mother's estate and inheriting a rental house. I stopped renting it in 2012 and sold it in 2013 and it was difficult to get the right things entered in TurboTax Home and Business to recapture depreciation and ensure the correct basis. Also, the support community was non-existent after April 15th, so those of us who filed for extensions found that we were alone with no one to answer questions.
What's great about it: Easy to use, remembers data from prior year, frequent software updates
What's not so great: Hard to enter complex scenarios for sale of rental house
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on September 5, 2014
Posted by: whydoIhavetodo
Purchases/sales of publicly traded partnerships are reported by brokerage houses on 1099's, often downloaded straight to Turbotax, but K-1s reflect adjustments to basis, which need to be made manually on Forms 8949, whuch can only be done through the override button. These overrides then show up on Turbo Tax as errors. But the true error is in NOT making the adjustments. I suggest trying to improve the Turbo Tax reporting system to better handle this complex area.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Windows version better than on-line
on September 5, 2014
Posted by: NeilGB
Be careful if you are doing taxes late for prior years. When importing from other accounts, TurboTax will always import the current year, even if that's the wrong year.
When entering data for home office expenses, such as utilities and house repairs, be sure to keep your numbers handy after you calculate them, because TurboTax will need you to re-enter the same numbers multiple times, once for each business that has a home office deduction.
Remember, if you over contributed to an HSA and paid tax penalty that you need to under-contribute the following year or else TurboTax will repeat the same penalty in every subsequent year. This warning is not present anywhere in the program.
When entering data for home office expenses, such as utilities and house repairs, be sure to keep your numbers handy after you calculate them, because TurboTax will need you to re-enter the same numbers multiple times, once for each business that has a home office deduction.
Remember, if you over contributed to an HSA and paid tax penalty that you need to under-contribute the following year or else TurboTax will repeat the same penalty in every subsequent year. This warning is not present anywhere in the program.
What's great about it: Imports from prior year, and from on-line accounts
What's not so great: Entered same data multiple times for home office.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax (TT) is promising software
on September 3, 2014
Posted by: cgmerritt
Since beginning filing USG taxes in 1962 we've always done our joint filing carefully by hand. In 2012 we began trying to use TT (for CY 2011) and finally got output we could hand-correct and land-mail (1040 and attachments). It was frustrating and took longer than doing by hand; we had similar tho somewhat better experience for CY 2012; our CY 2013 product and process was much improved tho we never mastered the final e-filing and still resorted to surface mail. We will go at it again for CY 2014.
The problems we have are much of our making as we always forward-pay estimated taxes and then don't complete 1040 until Aug or Sept..most online and telephone support has been taken down, left w/ only 'community help'.
What's great about it: We appreciate TT's ease of loading forms, explanations of IRS regs, computational capabilities, and its print output.
What's not so great: We've not mastered intricacies of e-filing; the logic relating Easy Steps with Form 1040 is often opaque
Written by a customer while visiting turbotax.intuit.com