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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy enough for anyone filing taxes
on April 9, 2014
Posted by: 3kittiesmama
from Sarasota, Florida
Had assistance from an outstanding lady named "Bonnie".
She was extremely helpful, very personable and had a fabulous sense of humor. She was really delightful to talk to and very patient.
She was extremely helpful, very personable and had a fabulous sense of humor. She was really delightful to talk to and very patient.
What's great about it: Program covered everything; easy to follow and not in the least intimidating.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
BEST !! Tax program
on April 9, 2014
Posted by: Avenger1956
from Miami Fl
This is the BEST Tax Program for any type of user, easy in all aspects !
What's great about it: Easy, and Fast
What's not so great: No Complaints !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on April 9, 2014
Posted by: smith21
would not let me save my children's tax forms and would not let me print out.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so easy
on April 9, 2014
Posted by: ShawnTimA
from Nathalie, Virginia
fantastic
What's great about it: everything is explained
What's not so great: small problem with child tax credit
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax - 2013
on April 9, 2014
Posted by: SusanOP
from New Mexico
As I said above, it would be really helpful to have a print out of the questions in advance - such as the business expense categories. Also, at the end when I am reviewing each category, it would be helpful if the computer could return to the place last checked, instead of always having to scroll down each time to get to the next place to look at. And if there were a place to enter which category one needs to return to, it would be helpful. I kept trying to find the place where my tax preparation fees were to be entered to add something and it took a long while to find it.
What's great about it: I like the ease of working through the return. Each year it gets a little easier.
What's not so great: I wish there were a print out of the questionaire. Categories of business expenses would help.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Business Deductions
on April 9, 2014
Posted by: lacey2231
from Pine, La
The program gave me so many different business deductions that I have been missing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to work with
on April 9, 2014
Posted by: mispi
from ca
I had an issue addressing a specific error that turbotax identified and worked on line with a TurboTax expert for over 2 hours to resolve the issue. We succeeded and I applaud the person's patience and tenacity in getting to the bottom of a complex issue.
What's great about it: working through the detailed questions and ability to pause and return later after a rest
What's not so great: not quite fully understanding the flow of the tax forms
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on April 9, 2014
Posted by: MartySetag
from Texarkana, Texas
Asking for help on line brings up most answers that have no relation to my questions. If TurboTax does not include a form I need in many cases I am unable to include it in my tax filing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com