I have used Turbo Tax for over ten years and have great confidence in the product. I used when in business and since retirement and wouldn't use anything else.
What's great about it: I like the ease of use for a regular person.
What's not so great: Getting more complicated each year.
This was my first time using Turbo Tax, and also my first time filing for my new business, so the step by step instructions made the process of doing my taxes almost pleasurable. The 'Explain This' clarification links were very helpful and explained in easy to understand language - with examples. Needless to say, I will be using Turbo Tax again for filing next year!
What's great about it: Step by Step instructions
What's not so great: N/A
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I have been using this product for over 20 years and have not had any problems. TurboTax is easy to use and accurate. I will continue to use TurboTax next year.
Kansas Form K-40 & Schedule S (Non-resident, Married Filing Jointly) 1. Initial Problem: None of the Federal data transferred to the Kansas forms. Resolved with a call to TTAX Tech Support (Delete state form and try again). 2. Calculations resulted in over $400 tax due. Failed to populate certain lines on Sch S, Part A. Had to manually enter Sch S, Part A, Line A24. This entry resulted in $0 tax liability (Correct because all Kansas income was non-taxable due to exemption for all Kansas income from trusts, estates, etc.(Kansas House Bill 2117, Section 12 -- Enacted 2012). 3. E-file failed on three trys, stating losses from rental realestate, trusts, estates, could not be a negative number. There was no entry, positive or negative, on Sch. S, Part A, line A6 on the first two E-file attempts. Third attempt included a positive number on line A6, but the rejection came back with the same solution suggested. 4. Contacted Kansas Department of Revenue support on the E-file problem. The entries were reviewed and deemed to be correct without an entry on A6 as there were no losses incurred. Recommended paper filing be mailed in.
Conclusion: TTAX Kansas program is seriously flawed. Refund for Kansas TTAX program and E-file would be appropriate and is requested.