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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbo Tax - 2013
on April 9, 2014
Posted by: SusanOP
from New Mexico
As I said above, it would be really helpful to have a print out of the questions in advance - such as the business expense categories. Also, at the end when I am reviewing each category, it would be helpful if the computer could return to the place last checked, instead of always having to scroll down each time to get to the next place to look at. And if there were a place to enter which category one needs to return to, it would be helpful. I kept trying to find the place where my tax preparation fees were to be entered to add something and it took a long while to find it.
What's great about it: I like the ease of working through the return. Each year it gets a little easier.
What's not so great: I wish there were a print out of the questionaire. Categories of business expenses would help.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Business Deductions
on April 9, 2014
Posted by: lacey2231
from Pine, La
The program gave me so many different business deductions that I have been missing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to work with
on April 9, 2014
Posted by: mispi
from ca
I had an issue addressing a specific error that turbotax identified and worked on line with a TurboTax expert for over 2 hours to resolve the issue. We succeeded and I applaud the person's patience and tenacity in getting to the bottom of a complex issue.
What's great about it: working through the detailed questions and ability to pause and return later after a rest
What's not so great: not quite fully understanding the flow of the tax forms
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on April 9, 2014
Posted by: MartySetag
from Texarkana, Texas
Asking for help on line brings up most answers that have no relation to my questions. If TurboTax does not include a form I need in many cases I am unable to include it in my tax filing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is a pretty good program
on April 9, 2014
Posted by: jdlsfl
from Albion, PA
For the most part we would be lost without it. Would have to pay someone lots of money to get us through our taxes each year.
What's great about it: Very helpful
What's not so great: Some things hard to understand
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Turbo Tax Experience
on April 9, 2014
Posted by: cerskine
from Boone, NC
Overall, a good experience! I have a real feeling of accomplishment having done our taxes on TT this year -- ESP this year, because we moved, had several changed situations, etc. I really enjoyed talking with the three helpers I talked to on the phone.
What's great about it: Found out I could get one:one help from live people on the phone! That was terrific!
What's not so great: Some of the interview questions were confusing and resulted in the creation of forms I did not need.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SUCCESS
on April 9, 2014
Posted by: RalphSATX
from San Antonio, TX
I have been using Turbo Tax for 10 yrs+ and continue to be extremely pleased with quality and accuracy.
What's great about it: Ensures all the items are validated and accurate
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 9, 2014
Posted by: ErnieGurney
from Georgia
I have used Turbo Tax almost since it first came out. Over the years the ease of use has become more difficult. However, you have improved and added more subjects and overall it is an excellent product.
What's great about it: In General a very good product. Has most of the answers readily available.
What's not so great: Some instructions are difficult to follow or cannot find the file referred to. Difficult to get back to a certain loca
Written by a customer while visiting turbotax.intuit.com