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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
That was easy!
on April 9, 2014
Posted by: willi443
from Beavercreek, OH
This was my first time using TurboTax and it was very easy to use and fast.
What's great about it: Very fast and efficient, as well as easy to follow and submit
What's not so great: n/a
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 9, 2014
Posted by: miketurbo
from Ponte Vedra Beach FL
I wanted to capitalize real estate taxes, but cannot find how to make the election without manually sending a printed return with election attached.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice Program with Limited Value
on April 9, 2014
Posted by: FamilyGuy2014
from Northern Virginia
Program worked well as usual, but this year I could not update the program without administrator access to the PC. This was completely unworkable for every step of the process, and is a new inconvenience.
Next year, I will probably switch back to TaxCut because I get 5 Federal e-files for other members of the family. If TurboTax offers more e-files and at least one State e-file, I can comfortably stay with it.
What's great about it: Very good user interface and Q&A process
What's not so great: Only one federal e-file and no state e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I keep coming back!
on April 9, 2014
Posted by: James13258
from Phoenix, AZ.
As a small business owner taxes can be a hassle. I used to employ accountants but they cost me more time and money than I would ever have to spend using Turbo Tax.
What's great about it: Quick, easy and professional
What's not so great: Price...up every year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, but...
on April 9, 2014
Posted by: irunalot
from West Bloomfield, MI
I've used TurboTax for probably 15 or more years. The software is reasonably intuitive and prompts you at the proper moment. What's missing, in my opinion, is a better method of prompting you for documentation when you have kids in college. Overall, not a bad program and I would recommend. You really need to do your homework before you begin your taxes if you have kids in college.
What's great about it: Fairly intutive. Prompts are rather straight and to the point.
What's not so great: If you have kids in college, watch out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Product - As It Has Been for Years
on April 9, 2014
Posted by: ChopperNelson
from Stansbury Park, Utah (by Salt Lake City)
I zipped through my return in one evening, went to bed to sleep on it, then revisited the return the next day to clean up some of the errors that I made. It was easy to go back and make corrections and when I had a question the help surprisingly enough actually helped. A great product of course I've been using it for the last 10 years so I am kind of prejudiced. Keep up the great work.
What's great about it: Easy to Understand, clear and concise, covers all the bases
What's not so great: Sometimes assumes the client knows more than they do
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy!
on April 9, 2014
Posted by: LionPeace
from Colorado Springs, CO
My taxed didn't take me more than an hour to do! Yay!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
always great
on April 9, 2014
Posted by: A1taxprep
from Maryland
I've been using turbo tax for the past 12 years & I'm never disappointed.
What's great about it: Easy & accurate
What's not so great: none
Written by a customer while visiting turbotax.intuit.com