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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on April 9, 2014
Posted by: SShen
from Arden, DE
TurboTax would not Validate or Transmit when I tried to e-File, and kept saying I needed to download the updates, which I did about 20 times. It finally hit me that maybe I needed to quit and restart TurboTax for those updates to take effect. Once I did that, it worked. Please let people know they need to do that. Instead, the message says that it you have trouble e-filing, you can mail your returns. Of course at that point I had already paid to e-file, and I didn't want to mail them. I nearly gave up since there was no indication that a restart was required.
What's great about it: I love TurboTax generally, and will probably always use it.
What's not so great: I had an endlessly frustrating experience when I got to the point of e-filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointing software performance
on April 9, 2014
Posted by: craigjones58
from Cave Creek, AZ
Even your Tax Expert could not explain in inconsistencies and inaccuracies in this years return. He viewed my efforts on line and was a puzzled as I was and assured me that he would take the specific issues to his supervisor. Not sure if I will try Turbo Tax next year
What's great about it: Asks the right questions to insure an accurate return
What's not so great: Have used TurboTax since 2010. Yrs 1,2,&3 was fine but 2013 version was confusing and inaccurate. Spent 4+ hrs on phone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use, but need to check
on April 9, 2014
Posted by: Bards
from Round Hill, VA
On 2012 return after entering Medicare part B premiums where requested it also entered the amount under self employed medical insurance thus claming amount twice. On 2013 return after entering amount of interest on government obligations (on some securities) it assumed it was US government exempt interest income on the state tax return. In both cases I had to delete the erroneous trickle down entries.
What's great about it: Ease of use, thoroughness, links
What's not so great: Twice it trickled down a few entries incorrectly and assumed you would correct.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The only way to do taxes!
on April 9, 2014
Posted by: gerrynance
from Southeastern North Carolina
I could never do it without this program.
What's great about it: Simple and straightforward!
What's not so great: Turbo tax is great. The government really needs to simplify this process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Done, Done, Done = Happy Dance
on April 9, 2014
Posted by: BonnieBill
from Parshall ND
Very easy to file a return. Using the Home & Business software was a bit difficult to do a basic return though. I had trouble locating where to apply an overpayment. Your help questions were not helpful either.
Paying additional money to efile a state return bothered me too.
What's great about it: efiling
What's not so great: Cost to efile state.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
helps alot
on April 9, 2014
Posted by: sdfarm2003
from Bismarck ND
Will do next yeas wit turbo tax
What's great about it: makes iit easy
What's not so great: had trouble with gewtting dates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great deal
on April 9, 2014
Posted by: UncleSAMiAM
from Los Angeles
Been using TURBOTAX for several years and works great !
What's great about it: Can save it and go back many many many times
What's not so great: None for me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got it done
on April 9, 2014
Posted by: sdfarm2003
from Bismarck ND
Will use Turb0 Tax again in2014
What's great about it: easy
What's not so great: trouble with some dates
Written by a customer while visiting turbotax.intuit.com