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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
honest TT review
on April 9, 2014
Posted by: nagpurman
from victor ny
the major program body works well. But the instuctions pages when accessed leads to program crashing. very annoying.
Software crashed almost 10 times while doing taxes!!!!
Software crashed almost 10 times while doing taxes!!!!
What's great about it: smartness
What's not so great: program crashes, no auto save routine available
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program. Thank you.
on April 9, 2014
Posted by: Kenrapp
from Mechanicsburg PA
TurboTax has an extensive help menu, even sending you to the form instructions at the IRS if needed.
What's great about it: Search site on questions
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Review
on April 9, 2014
Posted by: psychicone
from Denver, CO
Good software program, reliable and through.
What's great about it: Lots of options
What's not so great: Doesn't do the step by step as well as it used to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Less stress refund
on April 9, 2014
Posted by: redneck2
from Denton, Maryland
I have used turbo tax for over 8 years and wouldn't use anything else. I have also turned my family into turbo taxers . The ease and clarity of the turbo tax has made it easy for me to file my business and personal all in one program.
This was the first year i had to get help from a rep, He was so helpful and help to put my mind at ease.
This was the first year i had to get help from a rep, He was so helpful and help to put my mind at ease.
What's great about it: easy to understand, helpful hints
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you turbo tax
on April 9, 2014
Posted by: mikezxxx
from Pasadena
The section regarding 1099's with respect to subcontractors was a LOT easier to do this year as opposed to Turbo Tax 2012.
What's great about it: Easier thn last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax - USE IT-BE RIGHT
on April 9, 2014
Posted by: StlAl
from Chesterfield, MO
Do it right, easy, quickly and correctly.
What's great about it: Turbo Tax asks all the question one needs to know to process their year end taxes. Easy, consise, to be the point,
What's not so great: Nothing really - does everything well
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
It's like stepping back in time
on April 9, 2014
Posted by: justoneguy
from LA, CA
I signed up for the online version and after about 3 hours and 15 crashes I wish I had not. There is no easy was to move between sections and to get to specific portions of your return. Most of the time the website would just spin and I would need to open a new window and log back in. One time I was prompted with an error message that said the server was going down for maintenance and all the data I had entered went missing for about 12 hours. It felt as if it was being restored from a tape drive. I have used Quicken for 20 years and Turbotax for the last 4 or 5. I can't help but feel there is so much technology debt in both products that they can never be snappy modern day applications. At least the support person was helpful after I waited for about 40 minutes to get to her.
What's great about it: I finally made it
What's not so great: Website crashed repeatedly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
less expensive, similar results
on April 9, 2014
Posted by: boblane
from new york
found it to be reasonably easy to navigate. results were satisfactory. not unexpected or grander returns than expected.
What's great about it: easy of use
What's not so great: clarity of some steps.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com