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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Less stress refund
on April 9, 2014
Posted by: redneck2
from Denton, Maryland
I have used turbo tax for over 8 years and wouldn't use anything else. I have also turned my family into turbo taxers . The ease and clarity of the turbo tax has made it easy for me to file my business and personal all in one program.
This was the first year i had to get help from a rep, He was so helpful and help to put my mind at ease.
This was the first year i had to get help from a rep, He was so helpful and help to put my mind at ease.
What's great about it: easy to understand, helpful hints
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you turbo tax
on April 9, 2014
Posted by: mikezxxx
from Pasadena
The section regarding 1099's with respect to subcontractors was a LOT easier to do this year as opposed to Turbo Tax 2012.
What's great about it: Easier thn last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax - USE IT-BE RIGHT
on April 9, 2014
Posted by: StlAl
from Chesterfield, MO
Do it right, easy, quickly and correctly.
What's great about it: Turbo Tax asks all the question one needs to know to process their year end taxes. Easy, consise, to be the point,
What's not so great: Nothing really - does everything well
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
It's like stepping back in time
on April 9, 2014
Posted by: justoneguy
from LA, CA
I signed up for the online version and after about 3 hours and 15 crashes I wish I had not. There is no easy was to move between sections and to get to specific portions of your return. Most of the time the website would just spin and I would need to open a new window and log back in. One time I was prompted with an error message that said the server was going down for maintenance and all the data I had entered went missing for about 12 hours. It felt as if it was being restored from a tape drive. I have used Quicken for 20 years and Turbotax for the last 4 or 5. I can't help but feel there is so much technology debt in both products that they can never be snappy modern day applications. At least the support person was helpful after I waited for about 40 minutes to get to her.
What's great about it: I finally made it
What's not so great: Website crashed repeatedly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
less expensive, similar results
on April 9, 2014
Posted by: boblane
from new york
found it to be reasonably easy to navigate. results were satisfactory. not unexpected or grander returns than expected.
What's great about it: easy of use
What's not so great: clarity of some steps.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Success again.....
on April 9, 2014
Posted by: Otsirhc
from Arlington, VA
I have used TurboTax for 6 years and will coninue to use it, as the instructions are very easy to follow.
What's great about it: FAQ's are very helpful
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Had to pay!!!
on April 9, 2014
Posted by: BobbiLynn
from Charleston, WV
I feel very at ease by doing my taxes via Turbo Tax. I know that when I make errors that the errors will be caught and take me to where I need to fix them.
What's great about it: The guides.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Too much
on April 9, 2014
Posted by: nateman
This is my last year using turbotax - after paying upcharges for states, efiling and the software itself it is now cheaper to pay a CPA to do it all for me - and that is even easier than turbotax.
What's great about it: clean and easy
What's not so great: costs too much - upcharge for everything
Written by a customer while visiting turbotax.intuit.com