Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Completed complex return!
on April 9, 2014
Posted by: SammIsDoneYeah
from Milwaukee, WI
I've found it useful to flip between the guided walk-through and views of the forms as they are completed. Closing and opening the program helps to propagate changes through to the forms.
Filling out the annualized information for late withholding penalties was annoying. If you held my hand more, I'd like it. I had to do it anyway, pencil and paper version. e.g. What were the dates and amounts of your dental bills? When did you make that donation? And then you (the little folk in my computer handling my input) would organize the data, find sums for each period to fill in the Schedule AI.
What's great about it: Gets the job done with minimal frustration.
What's not so great: Taken me years to find and learn how to use many features
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complicated process made easy
on April 9, 2014
Posted by: Margb
from Colorado Springs
My 10th year using Turbo tax and I continue to appreciate the ease which I can determine and file my taxes. Would love to see state filing become free too.
What's great about it: Guides you through process and easy to return to areas with more info
What's not so great: File was not availabe once I finished process but delayed efiling
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Went smoothly
on April 9, 2014
Posted by: geojoe17
from Denver, CO
I think you can make the HSA portion of the return much easier. It was a little confusing what to put where. I really had to think this one through to be sure it was correct. This is the only area where I felt unsure of what I was entering and why. I'll look next year to see if you've improved this.
What's great about it: carry over historical info to help fill in the necessary blanks
What's not so great: HSAs were a little trouble
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Home Business prep NOT as easy as previous years
on April 9, 2014
Posted by: Kaydee1
from Nampa, Idaho
Initially, the interview had me enter information for my business. Then later, I discovered that these entries were NOT for a home business.
I noticed that health/Medicare payments were requested to be entered in to locations. 1 in busniess 2. in personal. I hope that the information is not double entered and will cause me an audit.
What's great about it: Still my favorite way to prepare my taxes
What's not so great: Duplication in entries of interview.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Despite glitches, an easy way to do taxes
on April 9, 2014
Posted by: Marbert
from San Francisco Bay Area, CA
I have been using Turbo Tax for many years and, despite occasional bugs, I am overall quite satisfied. I use it for my personal and small business use and feel that the results are accurate and the process nearly stress-free. No special skills are required with the step-by-step process, and you can bypass this is you are more experienced. Saving and filing are a snap.
What's great about it: Step by step instructions are clear
What's not so great: There are occasional bugs
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The ability to do the impossible.
on April 9, 2014
Posted by: pcarmel
from California
I love the ability to have control over this difficult task
What's great about it: It works
What's not so great: No comment
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Call it like it is.......
on April 9, 2014
Posted by: Kelvinroyal
from Florida
We have to say its just wonderful. and get better every year....but, we should be able to just upgrade each year and not buy the complete package and should cost less...for the upgrade...
What's great about it: easy to understand and file
What's not so great: no cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Works For You!
on April 9, 2014
Posted by: GabbyGirlsMom
from Topeka, KS
I've used Turbo Tax Home and Business for a few years now. It always helps me find deductions I would have forgotten, so I get larger returns than I would have without it. With the final return analysis, audit review analysis and free audit support, I feel confident my taxes are done correctly before submitting them. Once the federal information is loaded, and the State downloaded, the information is imported into the state forms and they are complete in seconds with minimal effort and interaction. Well worth the money, and more economical than accountants and tax preparers...and probably with more accurate results!
What's great about it: Links to helpful instructions, Walks you through your options to keep you from missing deductions. Offers audit support.
What's not so great: Sometimes gets confusing when trying to find a specific form after you've moved on and find you need to make a change.
Written by a customer while visiting turbotax.intuit.com