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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on April 9, 2014
Posted by: grreycheek
from CA
I was able to reach a live competent person regarding some error notices and reconcile those. The FAQ section was not helpful and not timely.
What's not so great: explanations not always clear Need more of a tutorial on navigating to and reviewing the actual forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always happy with the end result with Turbo Tax
on April 9, 2014
Posted by: 31goaliemom
from Spokane, WA
Been doing taxes with Turbo Tax longer than I can remember. I use them for my business as well as personal filings and have every confidence when I put the final signature that what I have set forth would hold up under any audit.
What's great about it: Always easy to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Worked quite well.
on April 9, 2014
Posted by: Kens1
from San Jose, CA
Would like K-1 entries to be a little more intuitive.
What's great about it: Standard data easy to enter and compute taxes
What's not so great: K-1's still a llittle difficult
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As always... Awesome!
on April 9, 2014
Posted by: MDK89
from Palm Harbor, FL
TurboTax has never failed me since I first used the program back in 1998! Five Stars across the board!
What's great about it: Easy walk through step by step... with help screens along the way!
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I LOVE Turbo Tax!
on April 10, 2014
Posted by: GCole1000000
from Nashville, TN
I love, love, love Turbo Tax. I have a very complex tax situation - multiple rental properties, stock sales, stock grants, multiple W2s and multiple 1099s every singe year. Turbo Tax makes it a cinch to do everything. I always feel confident that it is done right, Who needs a tax professional!? (Sorry tax professionals!)
What's great about it: It is total awesomeness in one package!
What's not so great: I only get to use it once a year!! :(
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2 problems - for me anyway
on April 10, 2014
Posted by: obie99
from ca
I've used turbo tax since it was invented and i'll continue to use it in the future. its always been great, however, I did have 2 problems this year that I've never experienced before.
I could not E-file because the word 'various' for stock transactions was in the date box. I could not see a way around this because I have thousands of stock transactions and i'm not about date every one. so, I spent postage to get it to the irs with this date error.
This year printing cut off the very bottom line of some forms. The missing info did not seem significant.
I could not E-file because the word 'various' for stock transactions was in the date box. I could not see a way around this because I have thousands of stock transactions and i'm not about date every one. so, I spent postage to get it to the irs with this date error.
This year printing cut off the very bottom line of some forms. The missing info did not seem significant.
What's great about it: easy to make changes when required
What's not so great: printing cut off bottom row of print. could not E-file because date box contained the word various.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 10, 2014
Posted by: GoKingsGo
from Los Angeles CA
The simplicity of making a difficult task bearable. Thank you TT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Very confusing non-transparent process
on April 10, 2014
Posted by: HighEarner
from Atlanta, Ga
Will tell you "this does not qualify; that does not qualify" will never tell you why. You have to go make 16 adjustments to figure out why. If the software already is figuring out it was not qualifying why would it not say "because of this". You have to spend hours trying different things to figure out what you missed.
What's great about it: Walks you though questions.
What's not so great: Will tell you "this does not qualify; that does not qualify" will never tell you why. You have to go make 16 adjustments
Written by a customer while visiting turbotax.intuit.com