turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
on April 10, 2014
Posted by: greghelen2
from Portland Oregon
LOVE YOU GUYS>> I am not insane because of you THANKS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Exhausted
on April 10, 2014
Posted by: Robxsmith
from Wilton, CA
I have used TT for many years... better each year, but my taxes more complicated each year, so I appreciate the detail and links to past year information.
What's great about it: Investment 1099 downloading, carry forward info/balances
What's not so great: K1 completion and mysteries, help should be context orientated
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2014 Turbo Tax review
on April 10, 2014
Posted by: Paul619
from Florence, Kentucky
Purchased program early, and began entering data As it became available, even "guesstimating" for major sections and then updating with correct figures as they became available. Taxes essentially finished within the first month and allowed me time to review and optimize my deductions. Great experience.
What's great about it: Organizes filing data, easy to continue over extended time
What's not so great: No real complaints.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
VERY EASY TO ENTER THE RETURN
on April 10, 2014
Posted by: BLUEFLASH
from ESCONDIDO, CA
E FILE WAS VERY EASY TO DO AND ENTER INTO.
What's great about it: EASY TO ENTER INFO, EASY RETURN TO WHERE YOU LEFT OFF.
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Review of 2013
on April 10, 2014
Posted by: AtTheBeach
from Virginia Beach, VA
Turbo tax is very helpful in most tax issues. It drives you through all the basics but may get a little vague on complex issues. If your returns are straightforward then Turbo tax is for you.
What's great about it: Simple steps through most of tax issues
What's not so great: Not very helpful in AMT, HSA, and Medical premiums paid by self employed.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Disappointed this year
on April 10, 2014
Posted by: DOTD
from Pineville, LA.
You did not handle well how to enter in and how the data from the Form 1099-Q affected my family. It was confusing and you showed that money I already paid taxes on and then withdrew later to pay for college tuition was counted again as income (for a second time). Disappointed.
What's not so great: Problems related to Form 1099-Q
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellence in Tax Preperation!
on April 10, 2014
Posted by: Walleo
from Illinois
Ease in preperation is of extreme importance when preparing IRS documents, as the many rules and regulations cause confusion for even the most capable people. Turbo Tax eliminates the possibility of misinterpretation and the possibility of erroneous preperation.
What's great about it: Extremely ea.sy to process
What's not so great: None.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
poor help site, W2 management is worthless
on April 10, 2014
Posted by: Adamus
from Hot Springs, AR
I had all my W2's except one. I tried to import it by using W2 management. Unfortunately, the site does not work unless you already have a W2 in hand to get the import code from. Without the import code you can't generate a W2. The W2 I needed was from the Kroger Company which allows imports. If I already had the W2 in my hand, I would not need W2 management. I tried to use the help forum and everyone else had the same problem with absolutely no help available. W2 express was worthless and so is W2 management. This makes turbo tax an inferior program for taxes. Hr block for me.
What's great about it: most of the program was helpful
What's not so great: W2 management is a joke, so is the health care at the end
Written by a customer while visiting turbotax.intuit.com
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