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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
VERY EASY TO ENTER THE RETURN
on April 10, 2014
Posted by: BLUEFLASH
from ESCONDIDO, CA
E FILE WAS VERY EASY TO DO AND ENTER INTO.
What's great about it: EASY TO ENTER INFO, EASY RETURN TO WHERE YOU LEFT OFF.
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review of 2013
on April 10, 2014
Posted by: AtTheBeach
from Virginia Beach, VA
Turbo tax is very helpful in most tax issues. It drives you through all the basics but may get a little vague on complex issues. If your returns are straightforward then Turbo tax is for you.
What's great about it: Simple steps through most of tax issues
What's not so great: Not very helpful in AMT, HSA, and Medical premiums paid by self employed.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Disappointed this year
on April 10, 2014
Posted by: DOTD
from Pineville, LA.
You did not handle well how to enter in and how the data from the Form 1099-Q affected my family. It was confusing and you showed that money I already paid taxes on and then withdrew later to pay for college tuition was counted again as income (for a second time). Disappointed.
What's not so great: Problems related to Form 1099-Q
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellence in Tax Preperation!
on April 10, 2014
Posted by: Walleo
from Illinois
Ease in preperation is of extreme importance when preparing IRS documents, as the many rules and regulations cause confusion for even the most capable people. Turbo Tax eliminates the possibility of misinterpretation and the possibility of erroneous preperation.
What's great about it: Extremely ea.sy to process
What's not so great: None.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
poor help site, W2 management is worthless
on April 10, 2014
Posted by: Adamus
from Hot Springs, AR
I had all my W2's except one. I tried to import it by using W2 management. Unfortunately, the site does not work unless you already have a W2 in hand to get the import code from. Without the import code you can't generate a W2. The W2 I needed was from the Kroger Company which allows imports. If I already had the W2 in my hand, I would not need W2 management. I tried to use the help forum and everyone else had the same problem with absolutely no help available. W2 express was worthless and so is W2 management. This makes turbo tax an inferior program for taxes. Hr block for me.
What's great about it: most of the program was helpful
What's not so great: W2 management is a joke, so is the health care at the end
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very good....just one problem
on April 10, 2014
Posted by: sodbuster12
from Buffalo, NY
Had problem with Form 8829 worksheet. It showed a negative
income and incorrect % of business use of home office.
Don't understand how it got those items wrong either. Had to "google" the problem in order to resolve it.
income and incorrect % of business use of home office.
Don't understand how it got those items wrong either. Had to "google" the problem in order to resolve it.
What's great about it: thorough, precise
What's not so great: Form 8829 problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax takes SOME of the stress away.
on April 10, 2014
Posted by: Rocknut53
from Bozeman, MT
I have used TurboTax for years, for both personal and business taxes. I find it very user friendly and easy to find information relating to specific questions. Tax time is stressful, but Turbo Tax helps alleviate some of that stress.
What's great about it: Easy to use, good support
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 10, 2014
Posted by: tiredfilerxxxx
I had to do estimated tax calculations outside the system, and could not print 1040 ES for 2014 with the amounts that were required.
What's not so great: Estimating future year taxes is difficult and confusing whiten there are significant changes in income anticipated.
Written by a customer while visiting turbotax.intuit.com