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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Good and Bad
on April 10, 2014
Posted by: BRainy8
from MT
MT state tax portion was lacking. It didn't import much information from the Fed forms. Support for several pages was lacking. Several questions were unclear---again without "support" or "help" available for the pages---or explanations.
What's great about it: Seems to have been improved over last year. Clearer choices.
What's not so great: Sometimes the "back" button takes the customer too far back.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 10, 2014
Posted by: opad
from McHenry, IL
worked great, only problem was it imported data twice form brokerage account.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Extreme
on April 10, 2014
Posted by: Uscasino12
from corona, ny
Turbo Tax has gotten easier and easier! I finished all of my tax returns in one day!
What's great about it: Its just perfect to read and type!
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Detail Tax Filing Process
on April 10, 2014
Posted by: ChaBay
Great tax return process with a lot of help handy. More convenience if TTX makes it clear that car loan interest paid (and the like) is NOT deductible in some cases.
What's great about it: Clear step by step walk through process making the task less painful
What's not so great: Not real cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Mission Accomplished
on April 10, 2014
Posted by: TeriMG
from Cincinnati, Ohio
I love Turbo Tax and use it faithfully every year. Much cheaper than hiring an accountant.
What's great about it: It was easy to complete my taxes and I even found an error on my 2012 return.
What's not so great: The electronic filing application didn't work right away, but I was able to get it to work after a few tries.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on April 10, 2014
Posted by: Iducky
from batavia, il
Great experience, easy to understand and complete. Now confident to do every year. thank you
What's great about it: Great experience, easy to
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Reliable & Mostly Convenient
on April 10, 2014
Posted by: PaulCW
from Los Alamos, NM
Have used TT for years; convenient but bad website
What's great about it: Easy step-by-step process; good generation of worksheets & other documents; convenient e-filing
What's not so great: Navigation outside of step-by-step sometimes awkward; very unreliable web site/tech support
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly reliable as always
on April 10, 2014
Posted by: RPHJ
from Columbus, OH
I have used TurboTax since the product was introduced and overall it gets a little easier to use each year.
This year, though, I was disappointed that the Ohio state tax forms did not automate the new small business deduction and instead simply directed me to the state department of taxation for a paper copy of the form. The SBD was passed last spring so I think Turbotax had plenty of time to incorporate this change to Ohio law.
What's great about it: The step by step process keeps getting better.
What's not so great: State return
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com