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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Excellent
on April 10, 2014
Posted by: Iducky
Great experience, easy to understand and complete. Now confident to do every year. thank you
What's great about it: Great experience, easy to
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Reliable & Mostly Convenient
on April 10, 2014
Posted by: PaulCW
Have used TT for years; convenient but bad website
What's great about it: Easy step-by-step process; good generation of worksheets & other documents; convenient e-filing
What's not so great: Navigation outside of step-by-step sometimes awkward; very unreliable web site/tech support
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly reliable as always
on April 10, 2014
Posted by: RPHJ
I have used TurboTax since the product was introduced and overall it gets a little easier to use each year.
This year, though, I was disappointed that the Ohio state tax forms did not automate the new small business deduction and instead simply directed me to the state department of taxation for a paper copy of the form. The SBD was passed last spring so I think Turbotax had plenty of time to incorporate this change to Ohio law.
What's great about it: The step by step process keeps getting better.
What's not so great: State return
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My Fed Return
on April 10, 2014
Posted by: Bobtaxreturn
No clear way how to re-calculate next years estimated tax with next year's projected earnings.
What's great about it: Easy
What's not so great: Poor at calculating next year's estimated tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Straightforward entries.
on April 10, 2014
Posted by: Franklin2016
Transferring the entries of the previous year saves time and is important in actually seeing how your finances have impacted your current tax year.
What's great about it: The questions were easy to understand.
What's not so great: In the review section, sometimes after making the corrections they would not change.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problems with revised information from K-1forms
on April 10, 2014
Posted by: Thedudefrommn
Did not recognize changes I made in K-1 information after my initial entries, and consequently displayed "errors"which wouldn't allow me to e-file.
Should offer the option to ignore errors. I believe the older version did that. I liked that better.
Should offer the option to ignore errors. I believe the older version did that. I liked that better.
What's great about it: Good updates; produces accurate results.
What's not so great: Navigation issues: too many repetitive steps.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Making complexity Easy
on April 10, 2014
Posted by: RickyE
TurboTax makes completing my tax return manageable. We have rental property, a home office; retirement, IRAs, and consulting incomes that combine to make a very complex return. I sleep well at night knowing that TurboTax is looking over my shoulder as I complets my returns
What's great about it: the software makes negotiating a very complex series of tax area both individually simple but also internally consistent
What's not so great: Tax codes are way too complex for anyone other than an IRS accountant. Some questions from TurboTax are beyond the aver
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Well done with a few tech glitches
on April 10, 2014
Posted by: EricBSTL
It's a shame about the difficulty in getting TurboTax to install on some computers. I tried two different desktops and neither would load. One was running XP, the other Vista. It was only when I installed to my laptop that I got it working. Once it was installed, it worked fine.
So, the caveat here is to remember that the program might not install on every machine. Other than that, I really liked the walkthrough. It made me a lot less fearful of taking incorrect expense deductions. And, it figured out that my wife and my standard deduction was a better bet than our itemized deductions.
What's great about it: Great walkthrough on deductible business expenses
What's not so great: Would not load on two of my computers
Written by a customer while visiting turbotax.intuit.com