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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Easy to use
on April 10, 2014
Posted by: 111usa111
from Washington State
as a retired tax professional I found the program to be very time consuming until I figured you could navigate using forms, then it was slick and easy.
What's great about it: fairly clear
What's not so great: step by step
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As easy as my last time working with a CPA
on April 10, 2014
Posted by: WindRiver1
from Denver. CO
This is first year with Turbotax so had a little learning curve to get over. After that it came about as easy as talking to my CPA when I did my taxes one on one with him. I actually reran last years taxes, which had been done by a CPA, with Turbotax and came out with almost identical results. The one difference was Turbotax came up with one deduction of $300 that the CPA had missed. I also found it very reassuring to be able an go back if I had last minute doubts and verify that I had covered everything.
What's great about it: Very User friendly
What's not so great: No tax estimates forms for State.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 10, 2014
Posted by: shermy1955
from Bremerton Wa.
It was simple to do wish I had used you guys much sooner.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Liked it, as always
on April 10, 2014
Posted by: PCV2013
from Fordland, MO
As usual, Turbo Tax guided me through my tax forms and asked the questions so I could get all info into my taxes. It had also copied the pertinent information from last year's TurboTax program the appropriate numbers so I could see what I needed to be looking for and how things had changed.
Pretty easy to use. Only thing is every time I stopped, instead of asking if I wanted to open a previous file, it just started at the first fill-in-your-information screen.
Pretty easy to use. Only thing is every time I stopped, instead of asking if I wanted to open a previous file, it just started at the first fill-in-your-information screen.
What's great about it: guides through easily
What's not so great: Program did not ask if I wanted to re-open an ongoing file, as in past years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helpful Tool
on April 10, 2014
Posted by: Moonman77
from Monkton, MD
Always happy with Turbo Tax because the tool provides helpful guidance when needed but also lets you do your own work.
What's great about it: easy navigation
What's not so great: must be organized before starting
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME!!!!!
on April 10, 2014
Posted by: liljeanne
from Indiana, PA
It was so easy to use. I have used other products in the past and I must admit.....they had me questioning my mental standing!!!!! Turbo Tax has been my best tax experience ever!!!!!!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Completed with difficulty
on April 10, 2014
Posted by: Faro
from Atlanta
Although I have used TurboTax before I found it very difficult to use expecially when it came to deleing information about a trust that no longer exists and trying to find out how to enter and take deductions for my SEP IRA and my wife's Sousal SEP. I got contradictory information and finnaly had to override the entries of Turbo Tax and do not know what impact that will have on the IRS.
What's great about it: detailed and thourough to assure I consider every deduction
What's not so great: Difficult to maneuver through program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy and Painless Way to Do Taxes
on April 10, 2014
Posted by: btwrites
from Austin, TX
Everything was super easy! Step by step instructions and reminders. Turbo Tax checks everything for you. Great user interface.
The only problem I had was trying to get a PIN to e-file - not sure what happened but it was quite a hassle to I am mailing my return.
But I will definitely use Turbo Tax again! Awesome program.
What's great about it: Very easy to use! Loved the guidance throughout.
What's not so great: e-filing proved to be difficult- mailed it instead.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com