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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Frustration every year
on April 10, 2014
Posted by: Winemanken
from Columbia, MO
I buy Turbo Tax Home and Business every year out of fear that if I change to another tax software, there will be some backward compatibility issue, not because I think it's the best package. Error messages are meaningless. And all errors -big or small, are treated with the same degree of importance. Any error, even an error on a worksheet form, will prevent you from e-filing your return. Often, K-1 data supplied by large publically traded Partnerships are quibbled with. These are "errors' that the tax payer cannot fix cause we have no other data-----even if we understood the error message ----- even if we understood the taxation laws...... which we don't! That's why we buy the software. Turbo tax needs a rating scale for errors. Turbo Tax needs to recognize that when the user 'over-rides' the error, the user is not doing that by accident, and wants to file the return "as presented."
What's great about it: color of the box?
What's not so great: meaningless error messages; lack of suggestions on how to fix
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
state tax
on April 10, 2014
Posted by: ushmendra1
from SF
I have used Turbo Tax for the last 5 years and didn't have so many questions I don't have answers to. E-filing gets stuck if box 14 is blank. I chose several combinations of "no entry", 'other" and eventually when I put a 1 in the left box it took it....this needs to be clearly spelled out. Bad coding !!
What's great about it: don't see any when it comes to filing CA taxes.
What's not so great: State tax filing is not use friendly
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 TurboTax
on April 10, 2014
Posted by: JohnW1945
from Washington D.C.
Having been an Intuit customer from the days of "beta testing" Quicken, you continue to provide quality service. Thank you
What's great about it: smoothness of program. careful examination of returns.
What's not so great: Cant think of any
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still Missing a Form
on April 10, 2014
Posted by: gmills413
from Scottsdale, AZ
The 1041 for Trusts and Estates should be part of this version. That is why I bought the extended package. Yet the 1041 is only in your Business Version. Estate and trust processing is very much a part of the Personal and Business environment.
What's great about it: Easy to follow directions and quick recall
What's not so great: Business version did not have 1041 as part of the program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Shortens my time doing taxes
on April 10, 2014
Posted by: RGER
from Quinque, VA
I have used Turbotax before it was Turbotax. I have never used a tax preparer. Ttax handles my business and personal income and taxes, my investments, my IRA, my pension, etc. and keeps me organized.
What's great about it: Keeps you working in an orderly manner. Start and stop at will.
What's not so great: Price increased on state tax filing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!
on April 10, 2014
Posted by: FRALLEN
from Fort Lauderdale, FL
I've been using TurboTax (formerly MacinTax) for years and years and has found it a valuable tool to get me through so many complicated returns for my family... Schedule Es on 3 properties, Schedule Ks, and several Schedule C's as I own several small businesses. I Love You, Intuit!
What's great about it: Guides me through, Answers my questions
What's not so great: some forms are not available, like a 1041 (Trusts)
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Home & Business Works Great
on April 10, 2014
Posted by: JMarrone
from Calaveras Co. California
couldn't have finished without Turbo Tax
What's great about it: simple, easy to follow, hits all important areas
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Review 2013 Taxes
on April 10, 2014
Posted by: GaryP69
from Greenville, Mi
Generally good, business was a bit difficult to follow.
What's great about it: Ease of use
What's not so great: had a number of error messages pop up while working
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com