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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Better than ever
on April 10, 2014
Posted by: Paul203
from Oak Ridge, TN
I have used TurboTax for at least a decade and have never had any difficulty after submitting my returns. The program seems to get smoother in operation every year. I like the way it walks me through inputting everything that I need. TurboTax turns what would be an extremely difficult and unpleasant task into a quicker and much less difficult task.
What's great about it: Gets better every year; it helps much to import stock data from ETRADE
What's not so great: Wish it had told me it costs to file state return electronically up front
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
THE PROGRAM IS EXCELLENT
on April 10, 2014
Posted by: JGGARCIA
from SAN ANTONIO, TX
THE PROGRAM IS EXCELLENT
What's great about it: EASY TO FOLLOW
What's not so great: THERE WAS NOTHING I DID NOT LIKE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on April 10, 2014
Posted by: GDBurch
I've been using Turbo Tax to file my taxes for as long as I can remember. Every year, the step by step guides just keep getting better and more user friendly. I wouldn't even consider another product.
What's great about it: Easy to use, step by step guidance
What's not so great: Doesn't always explain state issues very well
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful Tax Preparation Software
on April 10, 2014
Posted by: Everitt74
from Hutto, Texas
I have been using TurboTax since it was first released. The 2013 version is outstanding. My tax work was reduced to less than a half hour. I have to admit though that I am a Quicken user and keep all of my records in Quicken. That makes the job easier since I port the Quicken data into TurboTax. Wonderful marriage of products.
What's great about it: It is the easiest to use product for taxes
What's not so great: I know of no cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software
on April 10, 2014
Posted by: Rags1222
from MN
If they will print two estimated tax vouchers to a page next year, it will be perfect.
What's great about it: so easy when you use the guidance.
What's not so great: Prints estimated tax vouchers one to a page
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great support for Federal/moderate for State
on April 10, 2014
Posted by: Taxtubby
from North Carolina
The federal interview and guides have become so great and solid over the years that we are spoiled when there aren't the same level of pro-tips, links for more info, or links to instructions on the state level. Sure, I know why it's not there, because it's difficult to do that for all the states, as they are so different. The interview itself and the calculations for state appear to be correct, from what I can tell, but I don't understand enough about my own state's taxes, to say for sure....as I'm new to this state, and need that extra help that I've come to expect from the federal interview. Please focus on making the state guides as robust as the federal in the coming years.
What's great about it: Federal interview and guides
What's not so great: State interview and guides
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
OK
on April 10, 2014
Posted by: rwmdfap
from Scarsdale, NY
On the whole was easier this year Possibly because I did it on time
What's great about it: seemed simpler this year
What's not so great: there was some repeated questions and filling out certain numbers
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
TTax, YOU HAVE A LOT OF WORK TO DO!
on April 10, 2014
Posted by: Bajajurdo
from WA
Using TTax this year was hugely frustrating. Either the Gov't. has made taxes a lot more complicated this year, or TTax had to scurry to get the program out with lots of changes, or both, and therefore didn't even come close to the smooth, easy tax prep experienced in previous years.
Your form 8829 computations have at least one error in your program, that I fussed over for 2 days, getting nowhere (Steve with Intuit fixed my problem with it but your error still is present- and you by gosh better not charge me for that call because it was clearly your error).
In many other places, TTax just didn't take the time to make finding things easy for us preparers.
You only get a "3 out of 10" recommendation this year!
Your form 8829 computations have at least one error in your program, that I fussed over for 2 days, getting nowhere (Steve with Intuit fixed my problem with it but your error still is present- and you by gosh better not charge me for that call because it was clearly your error).
In many other places, TTax just didn't take the time to make finding things easy for us preparers.
You only get a "3 out of 10" recommendation this year!
What's great about it: Familiar TurboTax format
What's not so great: Lots
Written by a customer while visiting turbotax.intuit.com