I have been using Turbo tax since it's pre-Windows days (DOS). I have owned a business for the last 5 years and have been able to use and understand all aspects of this software including some of the complex business codes.
What's great about it: Very easy and intuitive
What's not so great: Would like to have options to add other federal returns for my working children without buying at full price
I've used Turbo Tax for as long as I can remember. I'm self-employed - and absolutely love the ease in preparing taxes! Its deductible for contributions is also very easy to use. I also love the fact that all the info is retained from year to year.
What's great about it: The ability to ask for step by step guidance OR just pick what you want; ability to zoom into any form.
I've used Turbo Tax for over 10 years because it is easy to use and I have confidence in the tax information provided and the calculations. The ability to carry over information from previous years is a big plus. Turbo Tax does not replace all the benefits of having a return completed by an experienced professional tax adviser, but it does provide significant value for the price.
What's great about it: Intuitive question driven menus, up to date information, carryover of data from previous Turbo Tax filed returns
What's not so great: Peer driven help does not inspire confidence of a correct answer