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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Best way to file!
on April 10, 2014
Posted by: loyalty1994
from Sonoma, CA
Easy to enter, easy to go back and make additions for a greater refund, click to file, auto deposit and auto to pay if required.
What's great about it: Preloaded questions
What's not so great: Knowing it was so simple, I waited until April.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on April 10, 2014
Posted by: vldillon
from Iowa City, IA.
Make doing taxes yourself worth doing yourself while being a w2 and wife owning her own business. Thanks for Turbo Tax.
What's great about it: Easy step by step and assistance and checked for mistakes.
What's not so great: None yet.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another great return done!
on April 10, 2014
Posted by: sankadog
from North Las Vegas
Avid Turbo Tax user. Keep buying every year. I contemplate an accountant, but hear that this software is preferred by accountants. So why spend the money to tell me what Turbo Tax does.
What's great about it: Easy to use and thorough.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboHappy
on April 10, 2014
Posted by: Leehi
from South Central PA
Third year in a row I've used TurboTax and I'll keep on being a user. Cut my tax prep time by hours. I resisted for several years, but now I'm hooked. Thanx TurboTax!
What's great about it: Easy step-by-step guidance, and plenty of double-checking. Makes doing taxes easy.
What's not so great: Minor detail - but it doesn't seem to want to recognize you are finished if you opt to physically mail your taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Surprised with a refund!
on April 10, 2014
Posted by: CathyDS
from Northeast Pennsylvania
Regarding owning a business why not just ask "did you close a business this year". Also paying tax as an employee in one state while living in another wasn't clear. After a few questions it seemed as if it was asking if those other taxes were taxed in another state. Confusing!
What's great about it: Led me right through everything.
What's not so great: Didn't ask some questions in a clear manner.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Troubles late in the proceedure.
on April 10, 2014
Posted by: BobMackenzie
from Fairport, NY
Your software would not remove entries I needed to change. Your telephone specialist set me up with a downloaded software and I was able to finish and file.
What's great about it: I was familiar with you proceedure from many previous years
What's not so great: After many evenings working on our taxes, I was affraid I would have to start all over again, maybe with another softwar
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great Experience
on April 10, 2014
Posted by: 9Oaks
from Los Angeles
I just wish there was some indicator that you've visited a section, even if it didn't apply to you, to make sure you hit all the sections. Other than that I LOVE TurboTax.
What's great about it: It walked you through each section step-by-step
What's not so great: Some times I wasn't sure if I was done with a section or not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly Good!
on April 10, 2014
Posted by: Codger55
from North Central West Virginia
I have been using Turbo Tax for 4 years now and it has been so very helpful. I am retired and have a small business, now, and am self employed. I use the Home & Business version and it works very well for me. I would not want to do my taxes any other way. My only problem this year was that after I filed my federal return I had to wait nearly 2 months to file my state return. I was waiting on a form to be updated in my Turbo Tax Program. I guess it could have been my state government's problem. Oh well, all's well that ends well!
What's great about it: Pretty easy to use. Efficient. Much easier than the old "paper trail"!
What's not so great: Filed Federal in February. Had to wait for a form for West Virginia. Filed state on April 10!
Written by a customer while visiting turbotax.intuit.com