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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
family favorite
on April 10, 2014
Posted by: tennesseemom
from memphis
have used it since 2006, keeps files accessible and easily reprinted
What's great about it: imports all information from prior years, better memory than me
What's not so great: often too detailed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My Return
on April 10, 2014
Posted by: JeffreyWang
from New Jersey
George State return has problem.
at the time of e-filing, got error again complaining a form: stating name/SSN/address should not be entered. after removed , then complain they cannot be empty.. I paid the return fee for this state but e-file cannot be completed. disappointed... I have to print and mail.
Jeffrey Wang
at the time of e-filing, got error again complaining a form: stating name/SSN/address should not be entered. after removed , then complain they cannot be empty.. I paid the return fee for this state but e-file cannot be completed. disappointed... I have to print and mail.
Jeffrey Wang
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
as usual, excellent
on April 10, 2014
Posted by: DirDiver
from Madison, AL
Determining specifics of whether a refund was taxable for newly married couple could be improved.
My refund was taxable because I itemized, while my wife's was evidently not due to her using standard deduction.
My refund was taxable because I itemized, while my wife's was evidently not due to her using standard deduction.
I see your life changes section doesn't include "getting married".
What's great about it: Handled dual monitors spectacularly well. Please help Quicken 2014 get this right.
What's not so great: Didn't help well with determining whether my refund was taxable, vs my new wife's refund was not.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Done with 2013 taxes and no errors!
on April 10, 2014
Posted by: WRXGuy
from Dallas, TX
I've been using TT H&B for the last 5 years at least and I love how easy it is to use! It walks you through all the pertinent questions if you have a small business or do consulting and doesn't expect you to be knowledgeable in any way about tax preparation!
If you like simple tax prep then this is for you but just an FYI, it's not the cheapest solution out there!
If you like simple tax prep then this is for you but just an FYI, it's not the cheapest solution out there!
What's great about it: Asks all the appropriate questions, never misses deductions
What's not so great: Turbotax H&B is a little pricey!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great refund to help pay other taxes
on April 10, 2014
Posted by: lover5girls
from Willow Spring, NC
This is a great software. I have used it for the past 10 years, You can't go wrong. Get you one for next year. I will.
What's great about it: NONE
What's not so great: NONE
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why pay a professional?
on April 10, 2014
Posted by: DeborahsTaxes
from Lafayette, IN
I have used Turbo Tax for years and have recommended it to friends and neighbors. Most have taken it up and are quite happy, especially those who had been paying a professional to do it for them.
What's great about it: Takes you step by step through everything you need to know
What's not so great: Had a little trouble determining if some questions applied to me or to my husband
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax support no help
on April 10, 2014
Posted by: CPAnoTax
from Palo Alto, CA
Help and support forum rather useless. After being put on hold for a long 2x, got connected to rather clueless "tax experts" who either gave the wrong answer or did not know the answers. I did better myself goggling the problem and checking the IRS website. On matters concerning exclusion of income on state income tax, the help desk is absolutely clueless. I discovered how to manually make the changes/answer the questions by poking around. The walk-through does not address that.
What's not so great: Not even guidance even for someone who does corporate tax work
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
MY UMTEENTH YEAR WITH TURBOTAX
on April 10, 2014
Posted by: MISKODAD
from RIVER FOREST, IL
I HAVE BEEN USING THIS PRODUCT SINCE IT CAME ON THE MARKET. ONE YEAR WITH ANOTHER PROGRAM TAUGHT ME JUST HOW VALUABLE YOUR PRODUCT IS. THE HELP TABS ELIMINATE MANY PROBLEMS, OFFER ALTERNATIVES AND OPTIONS THAT I WOULDN'T NORMALLY CONSIDER. KEEP IT GOING...TAXES ARE GOING TO BE WORSE NEXT YEAR..
What's great about it: QUICK, EASY, CONCISE, SELF AUDITING
What's not so great: SOME FLEXIBILITY BETWEEN INTERVIEW AND FORMS IS STICKY
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com