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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great experience gets better every year
on February 2, 2014
Posted by: jdavia579
from Aiken, SC
I've been a customer for 20 years, and never think twice about purchasing the next year's product.
What's great about it: Good flow of information; intuitive
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 2, 2014
Posted by: CR6797
from Columbia,MO
Using Turbo Tax makes filing my taxes easy and stress-free.
What's great about it: Very user-friendly
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Inspires Confidence
on February 2, 2014
Posted by: Chuck62
from Belleville, IL
Using the walk through helps you make sure you visit all areas of your tax return so not only do you not miss any refunds or credits, but helps you not miss things that can get you in trouble.
What's great about it: Walk-through is well done
What's not so great: None that I can think of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax
on February 2, 2014
Posted by: StanF
from Ellicott City, MD
Great for personal filing. Very good for business filing. Goes quickly if you have your records together ahead of time.
What's great about it: Easy to install and use on a Mac. Great for personal filing
What's not so great: Requrires some knowledge of business accounting
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes are so simplified with Turbo Tax, Thank you.
on February 2, 2014
Posted by: NancyClancy
from Cameron Park, CA
I love Turbo Tax, it has made doing taxes so simple and quick.
What's great about it: Easily Guided so you do not miss any deductions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good result as always
on February 2, 2014
Posted by: melvin1990amen
from Durham
Will still rely on turbo tax
What's great about it: ease of completing return
What's not so great: error message at e-file took time to resolve, not covenient
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I wouldn't use any other tax program
on February 2, 2014
Posted by: JupiterKathy
from Jupiter, FL
I liked the help feature from years ago, where almost every question was answered in the software help section. I don't like going on-line and ONLY getting answers from other users. Sometimes they're incorrect, or they lead me in the wrong direction, i.e. the State Info question on the W-2 section. I live in Florida. I know that we don't have state income tax, but I put FL in the box. Then it wouldn't let me finish the W-2 until I filed a state form, but it wouldn't file a state form because Florida doesn't file. I DID find the answer from reading MANY responses from other users, but I would think "leave the state info blank if you're in a state that doesn't collect income tax" would have been simpler to find in the Help section.
What's great about it: Easy to Use. Very Accurate!
What's not so great: The Help Feature Could Use Some Help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
An easy evening work
on February 2, 2014
Posted by: DaveT3765
from Austin, TX
I have used Turbo Tax since it first came on the market and have found it is as good as ever. I always have trouble it seems to when when I finally get it all done, to get it printed out. But went right to Fixit and got it done. This appears to me just the one problem I usually have, but it does not deter me. Also this year I got fowelled up with Canadian Pension---I have no Canadian roots---and it appears that that form just appeared, maybe I hite an wrong button somewhere. But the problem sees to cleared itself up eventually! Other than that it was clear and simple preperation on my part. So thanks for many years of easy preperation on my part and THANKS to your people for making my job very comfortable and done in one evenings time!!
What's great about it: As always everything was easily interpreted and prepared.
What's not so great: Towards end got complicated and annoying,
Written by a customer while visiting turbotax.intuit.com