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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great Help
on August 26, 2014
Posted by: Butterfly12345
Made filing very easy.....
What's great about it: Ability to file a variety of items
What's not so great: Had to research some items through IRS publications
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier & Clearer each year
on August 26, 2014
Posted by: MrBman
Better in 2013 than it's ever been!
What's great about it: This year's program was faster & easier than it's ever been!
What's not so great: Some of the "minor/seldom used items" could/should have been made available to bypass.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Helpful instructions
on August 26, 2014
Posted by: poevol
I would recommend TurboTax for the simple returns that most Americans have . Those that are self-employed or have extensive investments, etc. I would recommend TurboTax only if they also have some accounting experience. The tax laws are so very complicated. I appreciate that you do give the counsel to seek professional advice in certain areas.
What's great about it: It helps me not forget things to include
What's not so great: Can't think of any thing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
CPA
on August 25, 2014
Posted by: AnnPinkerton1
Please improve the information on how to file the 1098 and the 1098 MA, next year.
What's not so great: Did not give the form 1098 MA information or how to enter the data
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made It Simple
on August 25, 2014
Posted by: DickieD56
I prepare tax returns for family and Turbo Tax has worked great for each of them
What's great about it: Easy to Move through the Tax Schedules
What's not so great: Need more information from Previous Yr Return for Comparison
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
If you want help with RITA - you are in trouble!
on August 24, 2014
Posted by: RITAnoLike
The Rita portion of this program is sub-par and always has been. It should have been fixed by now with better instructions.
What's great about it: Mostly Good with Federal
What's not so great: Mostly bad with RITA for OHIO
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Every Year a Technical Glitch
on August 24, 2014
Posted by: feb345
None of my previous 5 years of filing with Turbo Chef appeared. I finished the return, paid with credit card, filed electronically and then found a piece of info that I thought would compel me to file an amended return. AFTER sending return electronically, I opened the amended return function. After a thorough reading of IRS directions I realized I did not need to amend my return.
I checked on the status of the return only to find that it had not been sent. I have spent 30 frustrating minutes trying to send the return. I cannot remove the "amended" function. The "help" section has the same wrong answer it posted 3 months ago.
I checked on the status of the return only to find that it had not been sent. I have spent 30 frustrating minutes trying to send the return. I cannot remove the "amended" function. The "help" section has the same wrong answer it posted 3 months ago.
What's great about it: Not Many
What's not so great: Doesn't Import Data from Previous Year, Electronic File Failed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always reliable, year after year
on August 24, 2014
Posted by: Ginia2
I always feel confident using Turbo Tax. We've been using this product since the 2nd year it was released and we've always been please with the software, the knowledge base and the help features.
I really like the security of the on-line filing and the personal information privacy Intuit has maintained over the years.
I really like the security of the on-line filing and the personal information privacy Intuit has maintained over the years.
What's great about it: Covers every situation I encounter during the year
What's not so great: Preferred earlier versions of forms access/lists
Written by a customer while visiting turbotax.intuit.com