Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,029 reviews
5 Stars
8,669
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Good overall but there was one glitch
on April 11, 2014
Posted by: Tammy7890
from Orange County, CA
I have been using Turbo Tax for the past 6 years and really like it overall. It is very easy to navigate and I like that I have full control over the information that is entered on my tax return (as opposed to going to a specialist or a CPA). The only issue I noticed this year was when I tried to make a change to my first-time homebuyers credit repayment. I entered an extra amount to repay but later changed my mind and tried to edit this amount; however there was a minor glitch with the software that would not allow me to make the change. I had to delete that entry and go back a few times in order to make the change. Ultimately, I was able to make the edit, but had to play around with it a little before the proper field came up.
What's great about it: User Friendly
What's not so great: One glitch
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax 2013: Fantastic!
on April 11, 2014
Posted by: odamouse
from California
Overall, I was extremely pleased with how quick and easy it was to use. In addition to things I've already pointed out, I was happily relieved that the pages were not overly "graphicized" (I know, not a real word). Kudos to Intuit and the TurboTax development team. I strayed away once but will never make that mistake again.
What's great about it: Easy to read and understand. Easier to return to a specific page/window. I like the pop-up "relavent form" button..
What's not so great: Made reference to me though it was processing my wife's portion.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is the "Gold" standard for itemized deductions
on April 11, 2014
Posted by: IClaudius7
from Crofton, MD
I have used TT for over a decade and will not switch so long as they maintain their high standards and don't try to mess with the program just to re-arrange the chairs.
What's great about it: Everything - it has gotten better and better
What's not so great: None noted thus far
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The only way to go!
on April 11, 2014
Posted by: Revmjohn
from Waterbury, CT
I simply love it. Maximizes returns and minimizes payments. Doesn't get better than that.
What's great about it: Simple, accurate, complete.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Clear and concise
on April 11, 2014
Posted by: LivinLife
from Dallas TX.
The form showing Business income listed 2012 business income here, but did not list 2013 here. 2013 was listed in the 1099-misc instead (?)...probably my error but I could not pinpoint anything that I had input to be any different between the 2 years.
Other than that, everything was very quick and clear.
What's great about it: Gets better and easier every year...in spite of Obama dictates.
What's not so great: Business income and 1099-misc was a little out of sync this year.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on April 11, 2014
Posted by: 1Jules
from Big Rapids, MI
Easy to use and very practical. Worth the cost as it saves on CPA fees. I have used this software for 20 years or more.
What's great about it: The complete interview process
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax 2014
on April 11, 2014
Posted by: mystery2
from Vernal,Utah
turbo tax should be used by anyone wanting to do their own taxes and get the best return possible
What's great about it: it has helped out every year and saved me money
What's not so great: sometimes hard to go back to specfic forms when needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Why can't the government streamline the process
on April 11, 2014
Posted by: JRDFC1
from Houston, Tx
One of these days we will get a flat tax and all of this heartache and headaches will go away. When you think about it TurboTax makes most of this a long ordeal but at least with this software we can survive the process. Turbo tax gives you the ability to follow complete and specific instructions and hopefully stay out of trouble. If we look at the record keeping the government requires each year it becomes a little more automated but still is ridiculously time consuming.
What's great about it: Contains all necessary forms and filing information
What's not so great: Only missing very detailed business deductions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com