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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
another year with turbotax
on March 22, 2014
Posted by: Gobokat
So - I've been using TurboTax for better than a decade - the program's "guided" mode has been getting easier, but at the expense of direct-access forms. This year for whatever reason the import of security transactions out of my Quicken (which is reconciled every month# was a real mess - so bad that I had to manually delete and re-enter all information - and was really surprised there was no "select all" AND that any edit I made on the worksheets or actual forms were ignored by the interview and seemingly NOT showing up on the final 1040 or schedules. Aside from the securities being a mess the rest of the process was quick and painless #1040, 5 supporting schedules including time it took to completely re-do investments) still less than 5 hours total. Still seems odd, at the end of the whole process, that nothing in TurboTax updates any tax schedule information in quicken for the next tax year - schedules, deducts, whatever, would be a nice nod to those who are faithful Intuit customers.
What's great about it: fast, especially with quicken import, easy to navigate
What's not so great: security import a real mess - wasn't even close to my 1099s
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very east
on March 22, 2014
Posted by: DixieDoodles
Very easy, but got snagged up with state sales tax.
What's great about it: Easy
What's not so great: nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another successful return
on March 22, 2014
Posted by: MichiganTravel
I've been using TurboTax to prepare my taxes for many years. They have been able to handle all situational changes through the years.
What's great about it: Step-by-step
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
LOST SOME DEPRECIATION DATA WITH NEW COMPUTER
on March 22, 2014
Posted by: FIATKA
NEEDED MORE HELP WITH LANDCONTRACT SALE
What's great about it: MOST OF DATA WAS THERE
What's not so great: LOST DEPRECIATION AND DONATIONS
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Arkansas e-file stops efile for error that passed
on March 22, 2014
Posted by: BruceGF
I had joint income from line 1040 17 exported to my Arkansas taxes where we filed separately on the same return. All the income was allocated to me except 1 dollar. I manually over rode this to more evenly distribute the income between my wife and I . This passed all checking and then I paid to file my AR return. At this point the e-file flagged the error and i could not fix it until I resored the return to its original (uneven allocation)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Handles All
on March 22, 2014
Posted by: OldHerb
The time savings are the main reason I use TurboTax. It would take me 3 to 4 days to fill out the worksheets manually and then I wasn't sure that everything was covered.
Also, the import of data directly to the state forms is very easy.
Also, the import of data directly to the state forms is very easy.
What's great about it: Handled all of our items: W2, 1099-INT,DIV,R,SSA,MISC, and land sale.
What's not so great: Need a MISC catagory for Patent & Innventions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax 2014
on March 22, 2014
Posted by: pw50
overall met expectations of a program I have used for over 20 years.
What's great about it: easy to navigate; easy instructions
What's not so great: some of the commands could be streamlined-like the review
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
love Turbo Tax
on March 22, 2014
Posted by: gloryglory
I purchased the audit feature last year...Thank team jumped right on it!! I was so relieved! I did make a mistake and noted my husband as a dependent which was an error. TT Audit team got with me immediately and filed an amended return noting the correction needed. IRS still took 5 months to respond to Turbo Tax Audit's amended return. The wonderful lady with the TT Audit team pressed IRS to complete the return which they finally did. What a relief! I will continue to use Turbo Tax and the Audit support!!
What's great about it: support very good
What's not so great: Need more simplifications and noted when changes have occurred
Written by a customer while visiting turbotax.intuit.com