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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbo Tax Terrific
on March 22, 2014
Posted by: janbrown35
First time using TurboTax. It was fast simple and easy. I felt the directions were very easy to understand. I was pleasantly surprised. Did not like it at the end when I had to pay for state e-file. I didn't know that when I started.
What's great about it: Easy to use
What's not so great: Paying for state e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Efficient program
on March 22, 2014
Posted by: azhandyman
I do not like the community function when I need to ask a question. I would like a link to a direct attendant to ask simple questions about entry or where to find an item.
What's great about it: Easy of entry.
What's not so great: Would like an instant interactive help function to ask questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Throrough Coverage
on March 22, 2014
Posted by: OneWriter
1. Medical exemption questions: I entered the total spent during the step-by-step questions, then had to keep going back to revise the figures because individual categories such as dental and eye care, were asked later instead of up front.
2. TurboTax assumed an erroneous purchase date on an IRA account, that I almost missed seeing.
What's great about it: The step-by-step method is thorough.
What's not so great: Some questions, for example in the medical exemption step-by-step could be rearranged. See below.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax 2013
on March 22, 2014
Posted by: MCBP
Federal tax is done quite well.
California state tax has wrong mailing zip code if you have a refund or no tax due. Should end in 0001, not 0009, per CA instructions.
California state tax has wrong mailing zip code if you have a refund or no tax due. Should end in 0001, not 0009, per CA instructions.
What's not so great: You cannot free e-file the state.Print options should allow no printing of "Smart Worksheets". It wastes paper.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Happy Camper
on March 22, 2014
Posted by: Lil2014
A very good experience
What's great about it: Easy to use - helpful explanations
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always easy to use and keeps things error-free
on March 22, 2014
Posted by: Thespian
Overall, I've been using Turbo Tax for the last 10 years and though I hate to do my taxes, using this software always makes less arduous and I feel confident that I didn't miss something or enter anything incorrectly.
What's great about it: Step-by-step entry and ability to import information from prior year.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 22, 2014
Posted by: Jerrry
Excellent product and I would recommend it to anyone.
What's great about it: Very thorough and easy to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
printing
on March 22, 2014
Posted by: deaneo
Product is generally ok, but there are a few situations where I have to ad-lib.
What's not so great: It seems I can't print a return without buying pdf 2013. I don't think that is necessary.
Written by a customer while visiting turbotax.intuit.com