Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Used For Years
on April 11, 2014
Posted by: GaryofMN
from Bloomington, MN
In general I enjoy using TurboTax, but the details asked for in TurboTax do not align with Quicken tax entries associated with some categories, e.g. TurboTax asks for more details on medical expenses than Quicken provides tax line entry choices such as medical equipment, lab expenses, optical. So I must separate these manually. I have figured out how to create subcategories for many things to pick out the tax related portion of an expense or income but still must manually do calculations to align them with TurboTax step by step questions. Also, it is sometimes difficult to locate and understand the calculations behind some line entries. I guess that is where I am trusting TurboTax to do it correctly.
What's great about it: Provides file of backup data; Transfers data from both Quicken and Quickbooks
What's not so great: Always have to make manual adjustments/overrides for some deductions
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
harder this year
on April 11, 2014
Posted by: LakeLady1
from Montgomery, TX
Felt like the program thought I knew a lot more than I did and I was lost a few times. Navigating back into forms was fairly easy though.
What's great about it: You do all the math!
What's not so great: needed more details in step by step
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Problems deleting 1040X, Amended Return
on April 11, 2014
Posted by: Manyhours
from Ohio
All was well until the end. Checked "Amend a Form" by mistake; after that could not delete 1040X despite trying all the procedures listed in the Help area. TT was not going to let me file IRS or State electronically. Finally found my own workaround. This problem needs to be fixed.
What's great about it: Convenient to download financial statements
What's not so great: Problems deleting 1040X, amended return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on April 11, 2014
Posted by: ShowtimeJack
from Atlanta, Georgia
This program is unstable , prone to make errors on its own, does not inclde all required forms. Consequently it is difficult to use and does not offer much confidence that it is accurate. I have used TurboTax for at least 20 years but I will look elswhere next year.
Jim Wright
What's great about it: Loads easily
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 11, 2014
Posted by: JerryEd
from Lubbock,Texas
This is my fourth year to use TurboTax and it lets me do my own taxes and saves me accounting fees. No one knows my financial business better than me.
What's great about it: very easy to use for my sole proprietor business
What's not so great: filing married but filing seperately was difficult to fill out and understand why I had to do this part of the return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Simple and Easy
on April 11, 2014
Posted by: TuxDude
from UpState NY
Turbo Tax is the ultimate in Tax simplicity
What's great about it: Holds Your Hand all the Way through
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
refund to the max!
on April 11, 2014
Posted by: jethredge
from Houston, TX
great
What's great about it: easy to use
What's not so great: some areas did not have great instructions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product for 17 Years
on April 11, 2014
Posted by: amatex42
from Amarillo, TX
Have used TurboTax since 1995, and have found it generally very satisfactory. Have not experienced any incorrect functions.
What's great about it: Generally easy to understand & use
What's not so great: Some of the earlier versions were actually easier to navigate
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com