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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
on April 11, 2014
Posted by: ShowtimeJack
from Atlanta, Georgia
This program is unstable , prone to make errors on its own, does not inclde all required forms. Consequently it is difficult to use and does not offer much confidence that it is accurate. I have used TurboTax for at least 20 years but I will look elswhere next year.
Jim Wright
What's great about it: Loads easily
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 11, 2014
Posted by: JerryEd
from Lubbock,Texas
This is my fourth year to use TurboTax and it lets me do my own taxes and saves me accounting fees. No one knows my financial business better than me.
What's great about it: very easy to use for my sole proprietor business
What's not so great: filing married but filing seperately was difficult to fill out and understand why I had to do this part of the return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Simple and Easy
on April 11, 2014
Posted by: TuxDude
from UpState NY
Turbo Tax is the ultimate in Tax simplicity
What's great about it: Holds Your Hand all the Way through
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
refund to the max!
on April 11, 2014
Posted by: jethredge
from Houston, TX
great
What's great about it: easy to use
What's not so great: some areas did not have great instructions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product for 17 Years
on April 11, 2014
Posted by: amatex42
from Amarillo, TX
Have used TurboTax since 1995, and have found it generally very satisfactory. Have not experienced any incorrect functions.
What's great about it: Generally easy to understand & use
What's not so great: Some of the earlier versions were actually easier to navigate
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problems finding help
on April 11, 2014
Posted by: Luisf
from Miami fl.
I had several issues with my return regarding download of updates and transmittal. I did not know who to talk to or even contact....your site is not human friendly.....it only lists a community of ideas but not allowing someone to ask one to one.
I finally hired a technician and they were able to remove something that came with the application which apparently was creating some sort of proxy server mistake???
What's great about it: very good
What's not so great: finding a human assistance process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Mr
on April 11, 2014
Posted by: topretired
from Pine Bluff, AR
Been using it for my Clerical (Baptist Minister) returns and it has been very useful. Answers questions I couldn't get from local (national) tax preparers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
the good and the bad
on April 11, 2014
Posted by: kings213
from NH
Fed' questions sometimes referred to me when data pertained to my wife, especially in HSA section. That section in general was not that clear. The NH state part did not ask enough questions to be able to properly fill out the forms. I basically had to do it by hand. I have a proprietorship and your software would not let me put in for my own compensation and actually figured out a tax I owed when I really owed nothing. This is the second year in a row I found your state material to be basically useless. Requiring a nickname to do this review is annoying!
What's great about it: federal was OK but sometimes awkward
What's not so great: State of NH was useless
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com