 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
My time, my pace
on April 11, 2014
Posted by: BusBozo
from Somewhere in Michigan
I've used TurboTax for a few years now and wouldn't tackle taxes without it. Lacking time to study and understand the tax codes for federal and state returns, I trust TT to understand the arcane details and do the correct calculations, and then review for accuracy, omissions and audit triggers.
What's great about it: Allows revisions, interruptions, without problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks again
on April 11, 2014
Posted by: wsiinstructor
from near Seattle, WA
I like being able to go over things on my own. But this year you did not have the feature that went over the return and suggested other areas for optimizing the return. Why not? It caught some stuff i missed last year! You also took off the feature that maximized the amount you could contribute to retirement and that showed if you had over contributed. That feature is VERY important. PLEASE PUT IT BACK!
What's great about it: brings last years info forward
What's not so great: did not have retirement maximization option this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly Happy
on April 11, 2014
Posted by: raeraevernon
from Dayton, Ohio
I enjoyed the step by step instructions. I was unhappy that I ended up buying two different versions, full price, of Turbo Tax this year. I did not realize that I could have upgraded my first version to the Home & office for a much smaller fee than buying a whole new edition. Even though I bought 2 versions, I was only give one state free of charge. I had to do both Ohio and Utah, so I ended up paying too much again. I am unhappy that I had to pay extra because I was not familiar enough with the way Turbo Tax worked. Ideally, I would like a refund of the double charging I experienced.
What's great about it: Step by step instructions
What's not so great: Extra fees
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good for a simple business return
on April 11, 2014
Posted by: zyxabc
from beautiful northern California
Information on how to calculate Net Operating Loss was entirely insufficient. This could be remedied.
What's great about it: friendly prompts
What's not so great: will not calculate Net Operating Loss
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still Pretty Good...
on April 11, 2014
Posted by: Willdonx
from Apex, NC
For all of my investments, the tax forms are downloaded by Turbotax and handled without issues. This is the most complex part of my tax calculations.
For next year tax planning, a lot is left on the sideline. For example, I had to manually calculate my tax-exempt portion of social security and manually calculate my next year AGI in order to have accurate data for next year tax planning and quarterly payments. The quarterly tax planning needs to be beefed up significantly.
A lot of things seem to dropped off of the product - like some of the helpful videos and explanations.
The support and help for Roth and Traditional IRA planning was lacking for me.
What's great about it: Handles most of my investment capital gains, losses, tax exemptions, etc. well
What's not so great: Next year tax planning, IRA support, video help needs work.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Got the job done more or less
on April 11, 2014
Posted by: Mezzo
from Fairless Hills, PA
The Federal return was relatively painless. The State returns, especially when you need to do more than one state, were much more problematic. I could have used more explanation of the questions being asked, as was available for the Federal return.
What's great about it: Federal return worked well, support staff were great
What's not so great: State returns continue to be a problem-need more explanation for a lot of the questions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 11, 2014
Posted by: CharlieBC
from Greensboro, NC
Prepared a Form 1040EZ and a NC resident form D-400 with no trouble. I think this year was the smoothest ever.
What's great about it: No problem
What's not so great: Not much
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EasyPeasyLemonSqueezy
on April 11, 2014
Posted by: TimnAmy
from Sandy, OR
The only issue I have with Turbo Tax is that they charge to E file a state return.
What's great about it: The step by step walk thru is perfect
What's not so great: I cannot efile 1 state for free
Written by a customer while visiting turbotax.intuit.com